Director, Enrollment

The Enrollment Director is responsible for enrollment success of their assigned university, the development and performance of their assigned Enrollment Advisor team. Enrollment Directors are expected to work out a consistent work schedule with the Enrollment leadership team to ensure supervisor coverage in the enrollment center with the potential for consistent late afternoon/evening and weekend hours.

The Enrollment Director is responsible for completing regular quality assurance and performance monitoring, EA performance management, training/development, and reporting. Enrollment Directors are expected to employ an ownership mentality and partner with the enrollment leadership team to ensure recruitment success.

As our Director, Enrollment you will:

• Manage, coach and lead your team of enrollment advisors to achieve key performance indicators, cohort recruitment goals, and positive student outcomes through strategic pipeline management
• Develop, oversee and guide relationships with internal stakeholders and university partners and provide thoughtful strategic, data-driven recommendations to ensure the success of the program
• Assist in the execution of development and maintenance of the knowledge base for each University program, serving as the enrollment expert and primary point of contact
• Support senior leadership to strategize goal attainment based on the individual needs of each program and University partner, utilizing forecasting tools, market research, and contextual data
• Develop and coach enrollment advisors through call recording evaluations, pipeline reviews and assessing student readiness through second voice outreach and other touchpoints
• Use reporting tools and resources (e.g. CRM, Slate, Tableau) to identify EA performance and skill gaps to then develop strategies that will address performance needs
• Perform other duties as assigned

You have:

• 6-8 year of professional experience, 2+ years of experience and success within higher education industry, admissions, recruitment, and/or sales
• Bachelor's degree required, Masters degree a plus
• Leadership experience within either the OPM or higher education industry 
• Technical proficiency and knowledge of learning management systems, eLearning tools, Google Workspace (Docs, Slides, Sheets), and Salesforce
• Excellent verbal and written communication, presentation, and stakeholder management skills with an ability to effectively communicate and interact with all levels of management
• Proven track record managing multiple, complex projects from conception through implementation
• Excellent client engagement and relationship management skills
• Ability to work effectively in dynamic, rapidly changing, team-based environment

Noodle Benefits:

• Work from the comfort of your home office! 
• Great compensation package!
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company