Leads digital production for fundraising clients, managing developers and contract resources, build queues, intake, requirements, QA, documentation, platform access, onboarding, migrations, and technical delivery. The role oversees emails, SMS, donor journeys, landing pages, forms, integrations, and tracking while improving processes and supporting developers through technical ambiguity. It requires marketing technology or digital operations experience, technical fluency in HTML and scripting, people management, and strong documentation and coordination skills.
Director Digital Production
About Masterworks
This could be your first director role
About the code question
What you'd actually do
What we're looking for
Helpful, not required
Where this role grows
Compensation
Remote (United States) | Full time | $90,000 – $120,000
We're a faith-based fundraising agency, 35 years in, working with Christian nonprofits and ministries: rescue missions, prison ministries, Bible translation, relief and development work.
Clients include The Salvation Army, Prison Fellowship, InterVarsity, Atlanta Mission, San Diego Rescue Mission, CityTeam, and SAT-7.
The problem we exist to solve: traditional fundraising is declining, donor behavior keeps shifting, and most nonprofits don't have the internal team to build a serious digital fundraising operation. That work runs through Delta-V, which means there's a short line between what you ship and something real. A donation form that converts better funds more beds at a rescue mission. That's the job.
We mean that.
If you're a lead or senior manager who has been running builds and people, and you're looking for the seat where you own the whole function, this is that seat. You'd join the leadership team at Delta-V, Masterworks' digital lifecycle marketing unit, alongside the people who own client strategy, planning, and creative.
You don't need to out-code your developers. They're skilled, they work in HTML email, scripting, and AI-assisted tooling, and they don't need a manager rewriting their markup.
What they need is clean intake, complete requirements, and someone who absorbs the ambiguity before it reaches them. What you need is enough technical fluency to review work credibly, debug a rendering issue, and catch it when an approach smells wrong.
Lead the team. Manage Delta-V's developers and contract resources: workload, priorities, growth. Be the person they escalate to when work is blocked or the documented process doesn't cover the case. Translate requirements into something buildable, and technical findings into something account teams can hand a client.
Run the build queue. Emails, SMS, donor journeys, landing pages, forms, integrations, tracking. Balance recurring client work against projects and the fall and year-end fundraising surge. Make sure work is actually ready before a developer picks it up: requirements complete, assets in hand, access confirmed.
Own the process. Build the QA checklists, intake standards, and requirements templates. When the same mistake shows up twice, turn it into a documented check so the fix doesn't live in one person's head. Standardize build patterns so work is portable between developers.
Keep the platforms running. Provisioning and access across the client portfolio, including credentials, 2FA, and secure handoffs. DNS and subdomain setup for sending domains and landing pages. Ensuring documentation is current enough that any developer can pick up an unfamiliar account.
Handle onboarding and migrations. Own the technical side of new client onboarding, from platform assessment through first sends. Lead migrations when clients change CRMs, donation platforms, or websites - scoping through post-migration validation, without breaking what already works.
- 5+ years in marketing technology, email production, or digital marketing operations
- 2+ years managing developers or technical production staff
- Conversant in HTML, scripting, and modern development workflows
- You've built processes before. The checklist, intake form, or QA standard that fixed a recurring problem, and you can tell us about it
- Comfort making the call when the documented process doesn't cover the case
- Steady under deadline pressure
- Clear writing, because most of this job is requirements, documentation, and coordination
Helpful, not required
- Salesforce Marketing Cloud, HubSpot, or nonprofit CRMs (Virtuous, Engaging Networks, Blackbaud/Luminate)
- Agency experience holding multiple client contexts at once
- HTML email debugging and rendering troubleshooting
- Tracking and conversion QA - verifying that events actually fire
- Nonprofit fundraising, donation platforms, or direct response marketing
- AI-assisted development tools in a production workflow
Where this role grows
The immediate job is running delivery well. As Delta-V scales, this role grows into technical architecture, ownership of our platform stack, and platform certifications and partner status.
Mission alignment matters here. You'd be building the fundraising infrastructure for organizations feeding people, housing people, and translating scripture. The people who do well at Masterworks care about where the money goes, not just whether the send went out clean.
The base pay range for this role is $90,000 – $120,000 per year.
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Build, test, and ship production-grade full-stack software and AI-powered systems for Pfizer’s Medical Affairs portfolio. Integrate LLMs, agentic AI, and RAG pipelines; develop scalable systems from prototypes through production; optimize prompts for cost, latency, and quality; integrate enterprise platforms; and monitor AI/ML performance. Collaborate with architecture, product, UX, and data engineering teams while maintaining strong code quality, documentation, testing, and verification practices.
Top Skills:
Agentic AiAgileApi-First DesignAWSAzureCi/CdGdprGxpHipaaLlmopsLlmsMlopsRagSalesforce Life Sciences CloudSalesforce Marketing CloudScrumVector DatabasesVeeva Crm
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Promotes Pfizer oncology products to healthcare providers, institutions, and organized customers across the Baltimore territory. Educates healthcare professionals on appropriate product use, develops strategic account and territory plans, builds relationships with oncology thought leaders and key customers, generates product demand, and addresses customer needs. The role requires pharmaceutical or oncology healthcare experience, strong scientific communication, business acumen, digital proficiency, domestic travel, and a valid U.S. driver’s license.
Top Skills:
Ai-Enabled InfrastructureDigital Applications
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Drives sales and relationship development across an assigned cardiovascular territory. Engages healthcare customers in person and virtually, develops territory call plans, educates providers on approved product and disease-state information, identifies strategic business opportunities using analytics, and collaborates with internal teams to address customer needs compliantly. The role requires strong sales, communication, customer engagement, territory management, and cardiovascular product knowledge, along with a valid U.S. driver’s license and residence near the territory.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
