Director, Digital Product Manager, Integrated Solutions

Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific, our digital and tech careers are a unique opportunity to apply your specialized skills and advanced experience in analytics, statistics, data science, programming, product management, information technology and more to drive our Mission of enabling our customers to make the world healthier, cleaner, and safer. It’s truly a career where your work makes a positive impact in our world. When you join Thermo Fisher Scientific, you’ll make an impact inside and outside the company on work that matters. #TechWithPurpose

The PPD™ clinical research business of Thermo Fisher Scientific is a leading provider of global CRO solutions to customers in pharmaceutical, biotechnology, medical device, academic and government industries. Our Digital Solutions group is re-designing the clinical research model with purpose-built, CRO-owned technology integrated into every study. Our forward-thinking, AI-enabled solutions accelerate and optimize every phase of the clinical development journey.

The Director, Digital Product Manager, Integrated Solutions will be responsible for driving the product strategy, vision, and execution of the product roadmap for our CDMO and CRO integrated solutions. This role owns the product roadmap from concept through scale, modernization, and when appropriate, responsible transition or sunsetting. You will define and execute a unified strategy that enables real-time visibility, performance optimization, and cross-functional coordination across digital products.  This role ensures alignment with business objectives and customer needs. You will lead cross-functional teams to deliver innovative, impactful, and user-centric solutions that enhance clinical trial operations, improve delivery outcomes, and shape the future of clinical research. This position requires hands-on experience in translating complex business requirements into exceptional software features, along with deep knowledge of clinical operations and emerging AI technologies.

Key Responsibilities: 

Product Roadmap and Vision: 

• Develop and communicate a clear, compelling product vision and roadmap aligned with organizational goals. 
• Conduct detailed industry research, competitor analysis, and customer/end user discovery to uncover opportunities and translate them into actionable product initiatives. 
• Proactively monitor industry trends, regulatory changes, and advancements in clinical research technology, especially related to AI-driven data solutions. 

Detailed Product Definition and Execution: 

• Translate complex business requirements into detailed product specifications, features, and user stories that lead to exceptional software experiences and business outcomes. 
• Work closely with engineering, UX/UI, business leaders and clinical teams, ensuring precise and effective execution of product initiatives. 
• Drive agile product development, ensuring clarity in requirements, rapid iteration, and continuous delivery of high-quality, impactful features. 
• Apply deep knowledge of clinical operations and management processes, regulatory standards, and best practices to guide feature design and implementation. 
   

Predictive Modeling and Machine Learning: 

• Comfortable working with data scientists and ML engineers; able to understand model types (regression, classification, NLP, and deep learning) and their limitations. 
• Leverage AI and advanced analytics to enhance clinical data capabilities, improve operational efficiencies, and deliver innovative solutions to complex research challenges. 

User-Centric Product Development: 

• Champion exceptional user experience, consistently validating solutions through rigorous user research, analytics, and testing. 
• Continuously refine and enhance features based on direct user feedback and analytics-driven insights to maximize customer satisfaction and adoption. 

Stakeholder Management and Communication: 

• Closely collaborate with internal stakeholders, clinical experts, data scientists, and external partners to ensure products exceed expectations and deliver measurable value. 
• Clearly articulate complex product concepts and progress updates to stakeholders, including senior management and external clients. 
• Influence decisions through data-driven insights and compelling justifications of product investments. 

Leadership and Mentorship: 

• Guide and mentor product managers and product owners, emphasizing practical skills in product execution, detailed feature design, and data-driven decision-making. 
• Foster a culture of collaboration, innovation, accountability, and continuous improvement within the product team. 

Education and Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification (Masters preferred).
• Previous experience in product management, specifically delivering detailed software features, which provides the knowledge, skills, and abilities to perform the job (comparable to 12 years’ experience) 
• At least 5 years leading products in clinical research, healthcare, or related regulated industries (preferred)
• In some cases, an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Sharp intuition for what makes products great and the ability to prioritize features the move the needle vs noise. 
• Skilled at managing up and aligning with stakeholders. 
• Skilled at executive-level storytelling, roadmaps, and tradeoff discussions. 
• Exceptional skill in translating complex business requirements into intuitive, impactful software features that exceed customer expectations. 
• Deep understanding of clinical trial processes, clinical data management, and leveraging AI technologies to address data complexities. 
• Proven ability to leverage user insights and data analytics to drive feature development and continuous improvement. 
• Outstanding communication and stakeholder management abilities, capable of clearly articulating detailed product requirements and vision. 

At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours. 
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. 
• May require as-needed travel (0-20%). 

Location: Remote US (East Coast preferred). Relocation assistance is NOT provided.  

*Must be legally authorized to work in the United States without sponsorship.
 
*Must be able to pass a comprehensive background check, which includes a drug screening.
 

The annual salary range estimated for this position is $185,000- $215,000 USD. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.