Director, Client Analytics

WHO WE ARE 

Basis Technologies delivers software and services to automate digital media operations for leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Basis Technologies is headquartered in Chicago, and our employees have the flexibility to work from headquarters, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM

The Client Analytics team is the external face of Basis Technologies' analytical offering. The team has a passion for analytics, performing in-depth analysis, and are viewed as experts when it comes to data strategy. As trusted advisors to both our internal teams and clients, our time is split between diving deep into rows of data to derive insights and educating our clients on KPIs, tools, and evolving analytical methodologies. Among our supportive team network, you can often find us showing off the latest custom analysis, newest analytical methodology, or custom code that makes us proud.

WAYS YOU'LL CONTRIBUTE

This position will be responsible for the development and management of a team of analysts. You will be assigned to key accounts to assemble reporting & insights, work with teams to align on objectives/KPIs, and make recommendations for campaign optimization. You will report to the VP, Client Analytics and will contribute by:

• Managing the day-to-day of Client Analytics team, including goal setting, regular 1:1’s, development checks, and coaching
• Acting as a Client Analyst for a small book of key accounts
• Aligning campaign objectives/KPIs and developing performance measurement plans and recommendations for campaign optimization
• Delivering insightful and actionable reports that tell the performance story of the campaign
• Partnering with Integrated Client Solutions, Display Investment, Search, and Social teams to develop forward-looking campaigns based on historical performance insights
• Presenting reports, optimization recommendations, and insights to both client and internal audiences
• Educating Integrated Client Solutions teams on Basis solutions related to analytics and reporting such as ad verification, dashboarding, attribution, brand studies, and viewability
• By integrating these responsibilities, managers at Basis Technologies will contribute to a workplace that not only acknowledges but champions diversity, equity, inclusion, and accessibility. These responsibilities are foundational to creating an environment where every employee, client, and vendor is respected and valued for their unique contributions:
• Fostering IDEA in Corporate Culture
• Personal and Team Development
• Inclusive Leadership and Collaboration
• Active Engagement and Accessibility Advocacy
• Strategic Implementation of IDEA Principles

WHAT YOU BRING TO THE TABLE

• 8 years of digital media experience, especially in client-facing buying or media measurement departments
• 2 years of management experience preferred
• Strong independent thinking and problem-solving abilities
• Excellent organization and communication skills
• Highly motivated with a strong record of project or process management
• Strong qualitative skills with ability to demonstrate quality data organization and analysis techniques
• Understanding of digital media buying and ad serving landscape
• Strong knowledge of MS Office, especially Excel & PowerPoint
• Ability to handle multiple tasks in a fast-paced environment, under tight deadlines
• Exceptional customer service and communication skills
• Adaptable and flexible
• A fun, positive attitude that embodies the Basis' core principles

BONUS POINTS

• Experience with data visualization tools such as Datorama or SQL
• Bachelor’s degree in advertising, Marketing, Business, Statistics or Economics preferred

ANYTHING ELSE? 

Don't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.

LIFE WITH BASIS TECHNOLOGIES

We take care of our people and believe that our success depends on the growth and well-being of each one of our team members.

We've been proudly recognized as:

Ad Age, Best Places to Work 2024, 2023, 2022, 2013

Built In, Best Workplaces 2024, 2023, 2022, 2021

Crain's Best Companies to Work for in Chicago 2023, 2022, 2021, 2020, 2014, 2013, 2012, 2011

Crain's Best Companies to Work for in New York 2023, 2022, 2021, 2014

Dallas Morning News, Top Workplaces 2023, 2022, 2021, 2019, 2015

Denver Post, Top Workplaces 2024, 2023, 2022, 2021, 2020

Denver Business Journal's Largest Tech Employers 2024, 2023, 2022, 2021, 2020

We provide a thoughtful perks and benefits package including a modified workweek, competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more. 

We are proud to be an equal opportunity employer and are committed to building teams that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age.

Basis is committed to providing the best possible interview experience for all our candidates. If you have a disability or questions related to interview accessibility, please contact [email protected].

Information collected and processed as part of any job applications you choose to submit is subject to Basis' privacy policy that you can view here.