Director, Claims Initiatives

Overview: 

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Director of Claims Initiatives to support the SVP, Chief Claims Officer.

The Director of Claims Initiatives will serve as a key strategic advisor and operations leader, working closely with the SVP, Chief Claims Officer to drive critical initiatives, improve efficiency, and align the claims organization with corporate objectives. The ideal candidate is a strategic thinker with deep insurance expertise, exceptional analytical skills, and strong project management abilities.

We want you if you are: 

• A seasoned insurance professional with a deep understanding of insurance operations and industry best practices.
• A strategic problem solver who can analyze complex data and distill key insights.
• A highly organized project manager who can oversee multiple high-priority initiatives.
• A master communicator, capable of crafting compelling PowerPoint presentations for executive-level strategy discussions.
• A proactive and solutions-oriented leader who anticipates challenges and drives resolution.
• A confidential and trusted advisor, maintaining discretion when necessary.

What you’d be doing:

• Provide analysis, recommendations, and strategic insight on a variety of claims-related initiatives, serving as a trusted advisor to the SVP, Chief Claims Officer
• Assist in developing and implementing operational and strategic plans that enhance the effectiveness and efficiency of the claims organization.
• Lead and oversee high-priority projects, ensuring alignment with corporate objectives and successful execution.
• Analyze key claims performance metrics and operational data to identify trends, risks, and opportunities for improvement.
• Develop and deliver executive-level presentations, reports, and dashboards that tell a compelling story of key initiatives, strategic priorities, operational insights, and recommendations.
• Act as a liaison between the SVP, Chief Claims Officer, and internal stakeholders, facilitating communication and ensuring alignment on key initiatives.
• Oversee and manage cross-functional initiatives, coordinating efforts and projects across various teams within the claims department ensuring that they meet deadlines and intended outcomes.
• Ensure timely follow-up on key action items from meetings and strategic discussions, tracking progress and accountability.
• Represent the SVP, Chief Claims Officer in meetings, when necessary, and provide leadership in driving initiatives forward.

We’re looking for someone who has: 

• 7+ years of experience in property insurance, operations, or consulting within the property insurance industry.
• Strong analytical and financial acumen, with the ability to interpret complex data and make data-driven recommendations.
• Expertise in project management, with a proven track record of successfully executing large-scale initiatives (PMP certification is a plus).
• Advanced proficiency in Microsoft PowerPoint, Excel, and other data visualization tools.
• Excellent communication and leadership skills, with the ability to influence senior executives and cross-functional teams.
• A proactive and adaptable mindset, capable of managing multiple priorities in a fast-paced environment.

Highly preferred candidates also have: 

• Prior experience as a Chief of Staff. 
• Project management or leadership certifications, such as CPMP or PMP, are beneficial.

About the Claims team at SageSure:  

On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.   

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences.  You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.