Director of Business Intelligence & Data Infrastructure

We are hiring a Director of Business Intelligence and Data Infrastructure (B/DI) to lead our BI strategy and ensure the availability of reliable, high-quality data across the organization. This role is critical in empowering teams to make structured, data-driven decisions and will oversee a team of analysts and engineers. 

Reporting to the SVP of Product and Data, you'll shape BI processes, drive innovation, and define what “good” looks like for documentation, workflows, and execution. As a fast-growing company, we’re looking for someone with the experience and maturity to elevate our data capabilities and partner effectively across product, data science, and business teams. 

• Develop and execute BI strategy aligned with business goals. 

• Lead and mentor a high-performing team of data analysts and engineers. 

• Deliver actionable insights from complex data through advanced analytics. 

• Oversee architecture and delivery of BI platform components including ETL, data warehouse, and reporting layers. 

• Promote data governance, ensuring privacy, integrity, and compliance. 

• Foster collaboration across departments to understand data needs and support strategic goals. 

• Drive technological innovation and implementation of modern BI tools. 

• Recruit and develop top talent while promoting a culture of learning. 

• Communicate data insights and recommendations to senior stakeholders. 

IDEAL PROFILE

• A visionary leader with deep expertise in BI and data infrastructure, who thrives in fast-paced environments. 

• Technically hands-on, yet strategic, with the ability to drive BI initiatives from concept to execution. 

• Has experience scaling BI practices in high-growth, consumer-focused companies. 

• Communicates clearly across technical and non-technical audiences. 

• Passionate about building data-driven cultures and enabling teams through self-service tools. 

• Comfortable balancing business strategy with the practical needs of day-to-day operations. 

• 8–10 years of leadership and relevant experience in data and analytics. 

• Proven experience in technical engineering and product/project management roles focused on business intelligence. 

• Strong background in SQL, ETL, data warehousing, and database modeling. 

• Hands-on experience as a data or BI engineer. 

• Experience with BI tools (e.g., Metabase, Power BI), and Infrastructure-as-Code tools (e.g., Terraform). 

• Strong familiarity with Python, DBT, and data platforms like Snowflake (preferred), Redshift, BigQuery, or Databricks. 

• Proven ability to lead cross-functional initiatives and communicate complex data concepts. 

• Bachelor’s degree or equivalent experience. 

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
  Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.