Director, AI Innovation & Enablement

Qualifications

• Bachelor’s degree required.
• Proven experience in AI strategy and innovation, with a track record of bringing AI solutions to market.
• Deep understanding of AI industry trends, workflow automation, and process optimization.
• Strong leadership presence in senior executive settings.
• Proven ability to influence, build global teams, and collaborate across functions.
• Excellent communication, presentation, and stakeholder engagement skills.
• Intellectually curious, assertive, and adaptable to shifting priorities.
• Self-directed with strong problem-solving and analytical capabilities.
• Ability to balance strategic vision with hands-on execution.
• Passion for solving business challenges through creative AI applications.
• Builder mindset with foresight in emerging AI capabilities.
• 15+ years of experience leading Services organizations.
• Experience developing POCs and prototypes; ability to quickly comprehend new GenAI technologies.
• Successful experience driving enablement and adoption of AI/ML technologies across global organizations.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all
full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $165,200 - $206,500 . Actual
salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

If you have any questions or concerns about this posting, please email [email protected].

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Director, Delivery Excellence

Director, AI Innovation & Enablement (TD&E)

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. 

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Overview

The Director of AI Innovation & Enablement will lead a lean, high-impact team within Technical Delivery & Engineering (TD&E) to drive AI-driven efficiency, intelligent automation, and global workforce enablement aligned with TD&E’s 2026 strategic goals. This role will define and execute an AI strategy leveraging cutting-edge tools to transform delivery. The ideal candidate is a strategic thinker with deep AI fluency, capable of bridging business needs with technology for tangible outcomes. Key focus areas include streamlining project execution, enhancing decision-making through advanced analytics, integrating AI into Engineering, Regional Management, and PMO processes, and scaling solutions globally.

Key Job Responsibilities

• Develop and execute a strategic roadmap for AI adoption in TD&E, aligning initiatives with business goals to improve delivery quality, speed, and cost-effectiveness.
• Set vision for TD&E AI initiatives, collaborating with PMO, Engineering, Regional Management, Partner Management, and Managed Services.
• Lead AI Enablement initiatives to evangelize the AI agenda, set realistic expectations, and define success metrics across functions.
• Establish guidelines for responsible AI usage, ensuring compliance with legal and ethical standards.
• Identify high-impact opportunities to embed AI and automation into TD&E operations (e.g., generating project plans, document reviews, workflow automation).
• Drive adoption of AI agents and approved tools to enhance productivity, including custom agents and Agentic Ai workflows.
• Collaborate with business stakeholders to identify GenAI use cases, analyze workflows, and propose innovative solutions.
• Facilitate communication between AI teams and business units, advocate for adoption and address misconceptions.
• Drive user adoption through training programs, playbooks, and “AI toolkit” resources.
• Partner with Learning & Development to promote AI literacy across the organization.
• Support development of AI team members and mentor practitioners to ensure high-quality delivery.
• Develop impact measurement methods to assess AI contributions to productivity.
• Monitor AI performance, address biases, and maintain transparency in AI-enabled processes.
• Build and lead a global matrix team of AI practitioners.
• Act as mentor and guide to ensure consistent delivery quality across engagements.