Director, Advanced Capabilities, Commercial L&D

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

The Director, Advanced Capabilities leads the Advanced Capabilities function within Commercial Learning & Development (CL+D), overseeing strategy, design, implementation, and continuous improvement.
The role strengthens field capabilities to support business objectives and customer engagement, partnering with Sales Leadership, Regional Trainers, Marketing, Commercial Operations, Medical Affairs, and other cross-functional stakeholders.
The Director oversees capability strategy, governance, common models across U.S. Commercial, coordination with global counterparts, portfolio prioritization, and resource allocation. Key initiatives include:

• New-to-Role Learning Journey Professional Skills (INTEGRATE and ELEVATE)
• Matrix Collaboration / LEAD Account Framework / Ways of Working
• Communication Impact and Influence Competency / Advanced Competitive Selling (ACS) Neuroscience of Communication
• Strategic Approach Competency/ Portfolio Selling
• Business Analytics Competency /Next Best Action
• Copilot and AI capabilities

Learning solutions align with Gilead's commercial strategy, cross-functional competencies, and evolving business needs. Capability standards and scalable methods support sustained performance in business acumen, strategic account management, relationship building, communication, and field execution.
This role is eligible for remote work.

Key Responsibilities:

• Governance and development of common, scalable models that can be used across different business units and geographies.
• Lead cross-functional governance teams and engage senior stakeholders to align priorities, secure resources, and drive adoption of capability initiatives.
• Develop learning pathways, resources, and field activities that build business acumen, strategic relationships, account management, communication, and AI and Copilot skills, including prompting, agents, and automation.
• Design reinforcement activities, coaching resources, and performance support tools that sustain learning and its application on the job.
• Establish success metrics, evaluation methods, and executive reporting to assess capability adoption, organizational effectiveness, business outcomes, and return on investment.
• Partner with Learning Operations and Learning Technology to support program administration, reporting, learner communications, and execution.
• Evaluate and incorporate emerging technologies, digital learning solutions, and AI-enabled tools to improve capability development and field effectiveness.

Skills and Experience:

• Demonstrated success with governance in L&D common and enterprise thinking.
• Ability to translate commercial strategy, business priorities, and stakeholder needs into effective learning and capability development solutions.
• Strong project management skills, including planning, prioritization, stakeholder management, objective setting, meeting facilitation, and delivery of complex instructional design projects.
• Experience conducting stakeholder interviews and needs assessments, identifying performance gaps, and selecting appropriate learning design, development, and implementation approaches.
• Knowledge of emerging learning technologies, digital platforms, and AI-enabled solutions, with the ability to apply research, data analysis, measurement, and evaluation methods.
• Sound judgment in balancing immediate business needs with long-term priorities, a growth mindset, and a collaborative approach to continuous improvement.

Basic Qualifications:

Bachelor’s degree and twelve years of experience

OR

Master’s degree or MBA and ten years of experience

OR

Ph.D. with 8 years of relevant experience

Preferred Qualifications:

• Two years of successful management experience in the pharmaceutical or biotechnology industry.
• Two years of experience in commercial training or health education, plus experience leading training and project management.
• In-depth knowledge of and experience in the specialty therapeutics market.

People Leader Accountabilities: 

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. 
• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. 
• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. 

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

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Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

Please apply via the Internal Career Opportunities portal in Workday.