Pixellot is looking for a Director of Account Management to own and grow our relationship with our largest client, along with one to two strategic growth accounts. This is a senior individual-contributor role, with no direct reports, for a commercial leader who has owned a major client relationship and grown it.
You will be Pixellot’s primary commercial lead for our most important client, working alongside our executive team: leading complex relationship management and expansion, earning trust with both the client’s senior leadership team and the people who run the day-to-day, and turning shared priorities into a long-term growth plan. You will also support our sales team on select new strategic opportunities.
You will report to our SVP of Revenue, North America, and work closely with Sales, Customer Success, Product, and our global headquarters in Israel, seven hours ahead.
As part of your role, you will:
- Own the overall relationship, commercial strategy, and growth plan for Pixellot’s largest client, in close partnership with our executive team.
- Manage a complex, multi-stakeholder relationship, aligning the client’s priorities with Pixellot’s and resolving issues before they become escalations.
- Identify, develop, and close expansion opportunities, including new products, new use cases, and broader multi-year strategic agreements.
- Partner with our sales team on select new strategic opportunities, bringing your commercial and relationship expertise to the deal.
- Run a disciplined account plan and executive business review cadence, and keep leadership informed on performance, risks, and opportunities.
- Be the voice of the client inside Pixellot, working with Product and our Israel-based teams to deliver on commitments.
- Work hand in hand with our Enterprise Customer Success Manager, who owns day-to-day delivery, adoption, and account health.
In your first year, success looks like:
• A deeper, broader relationship with the client, with a joint long-term growth plan agreed at senior level.
• Expansion revenue delivered against an agreed growth plan.
• A trusted, regular executive cadence with the client’s leadership, with no surprises in either direction.
Requirements- 8+ years owning strategic or key account relationships in B2B technology, media, or sports.
- A track record of owning and growing a single, complex client relationship of significant scale, ideally eight figures in annual value.
- Experience leading complex, multi-year expansions and commercial agreements from proof of value to contract, working alongside Legal and Finance.
- Credibility with senior leadership teams and with the operators on the ground, often in the same week.
- A disciplined, organized approach: you manage up and across, communicate proactively, and run a clear process.
- Comfort as a senior individual contributor who takes end-to-end ownership in a fast-moving global company.
- Outstanding communication, presentation, and negotiation skills in English.
- Based on the US East Coast, with the ability to travel regularly to client sites.
Bonus points if you have:
- Experience in live sports production, streaming, or broadcast technology.
- Experience with high school, college, or grassroots sports and the partners who serve them.
- Experience working with a headquarters in another time zone, especially in Israel or Europe.
- Background in a high-growth SaaS or technology scale-up.
Why You’ll Love Working Here
- Make an Impact Where It Matters: Help bring live sports to fans, families, athletes, and coaches across the US and around the world.
- Own the Big Plays: Lead Pixellot’s most important client relationship, with visible business impact.
- Be Part of a Strong Team: Collaborate with experienced business, Product, and technology leaders in a global sports-tech environment.
Join the Team!
If you’ve owned a major client relationship, grown it, and want to shape how sports are captured, produced, watched, and understood, we’d love to hear from you.
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