DevOps Automation Engineer III

Why GMF Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

About The Role:

DevOps Automation Engineer III: Under the general direction of the Global Enterprise Automation Manager, this position will be responsible for developing solutions to enable developer productivity across the enterprise. The engineer will be tasked with the automation of security and governance controls, implementation, and maintenance of the tools and infrastructure that support the SDLC pipeline and configuration management capabilities. Finally, the engineer will be responsible for acting as a developer advocate, helping to explain the needs of developers to the wider organization and evangelizing capabilities provided by the team.

In this role you will:  

• Develop and support the tools and infrastructure that support the SDLC pipeline and configuration management capabilities
• Architect, implement, customize and deploy CI/CD pipelines for software and infrastructure delivery
• Conduct knowledge transfer of standards, technical approach, and tooling capabilities of the team
• Communicate technical approach and implementation status to stakeholders
• Conduct problem isolation and troubleshooting on the infrastructure and tools owned by the team
• Contribute to continuous improvement of the tools and capabilities of the team
• Perform system planning, installation, and upgrades of the tools and infrastructure owned by the team
• Evangelize best practices, policies, and capabilities of the team to development organization
• Act as an advocate for stakeholder requirements when dealing with other teams in the enterprise
• Lead and/or facilitate critical incident escalation activities where required
• Manage intake queue working in an agile environment
• Update platform KPIs to be consumed by stakeholders
• After hours support and participation in an on-call rotation as needed

What Makes You An Ideal Candidate?

• Experience leveraging and managing CI/CD tool chain products like Git, Azure DevOps, Jenkins, Octopus Deploy, etc.
• Experience with configuration management tools like Ansible, Chef, Puppet
• Experience with provisioning tools like Terraform, ARM templates, Cloud Formation, etc.
• Experience with scripting and automation programming -- languages like Ruby, Python, JavaScript, Bash, PowerShell
• Experience with a development framework for at least one of the following languages: JavaScript, C#, GoLang, Ruby, Python
• Experience with enterprise platforms, operating systems, web applications and micro-services
• Experience with containers and container management technologies like Docker, Kubernetes, Rancher, etc.
• Experience with WebApp and API technologies - XML, XSL, WSDL, SOAP, JSON, HTML, and REST
• Knowledge of controlling access to APIs via authentication and authorization utilizing OAuth
• Working knowledge and troubleshooting experience with TCP/IP, DNS, and other common network protocols
• Experience with using SSL certificates, reverse proxies, and load-balancing
• Knowledge of IT security, networking, and infrastructure practices and capabilities
• Knowledge of information systems concepts, system administration and cloud platforms
• Knowledge of public cloud architectures and offerings: Blob, EC2, S3, Cosmos DB, Azure
• Functions, AKS, EKS
• Excellent communication, technical writing, and documentation skills
• Ability to work collaboratively, building relationships with team members and stakeholders
• Strong troubleshooting and analytical skills
• Experience using at least one of the following: JavaScript, Bash, PowerShell, Python, Ruby, GoLang, C#, Java
• Experience with automated build and release tools (Jenkins, TFS/Azure DevOps, Artifactory, Octopus)
• Experience running and troubleshooting applications running on containers
• Experience administering servers
• Experience working with configuration management/infrastructure-as-code tools (Puppet, Terraform, Chef, Ansible, Salt, DSC)
• Experience working with web server technologies (NGINX, Apache, Tomcat, IIS, etc.)
• Experience supporting containerized workloads using docker and an orchestrator. (Kubernetes, Swarm, etc.)

Additional Knowledge and Skills

Working effectively within an AI enabled environment:  

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

Education and Experience 

• 4-6 years CI/CD implementation, application development, systems automation or configuration management required
• 4-6 years working in a global enterprise environment preferred
• High School Diploma or equivalent required
• Bachelor’s Degree in related field or equivalent experience required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive salary and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

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