Desktop Support/Help Desk

Perfecta is an IT consulting and staffing Solutions Company headquartered in Los Angeles, CA. With Perfecta you get a nationwide reach and wide business network with a variety of services all under one roof and most importantly, personal attention to all your requirements. Our services and team are focused on meeting today’s complex needs of the companies in technical domain. We, at Perfecta understand that every client will have a unique problem and work on creating tailor-made solutions specific to your immediate needs and devise strategy for long term needs.

Perfecta boasts of an elaborate client base which includes companies from varied industries. Our goal is to ensure that we make the job of the companies we work with easier and help them prosper. We are set up to deliver maximum business value and provide services to deal with business challenges and create extended solutions. Our approach to understand your staffing needs is solution oriented and we see to it that we identify the best possible talent available matching your requirement. Our team of highly skilled professionals will work as an extended part your business and will make it a point to understand not only your solution need but also the budget requirements to deliver best value solutions. In today’s fast paced economic environment organizations need to rapidly adapt and be receptive to changing customer needs. Perfecta is nicely positioned for our customers to be a technology partner in their journey to transformation.

•    Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along with Microsoft Office 2010, 2016 and Office 365.
•    Resolve computer problems
•    Image computers using local imaging processes
•    Install and perform minor repairs to computers and peripheral equipment
•    Set up equipment for employee use
•    Maintain records of daily hardware installations
•    Perform DoD wipe of surplus equipment
•    Update/create documentation and processes

Communication skills both verbal and written    Advanced
Microsoft Office Professional    Advanced
Team work    Expert
Windows 10    Proficient
Windows 9x/2000/XP/NT/Vista/7    Advanced

All your information will be kept confidential according to EEO guidelines.