At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Design Director – Commercial Design Team
Eli Lilly is a global healthcare leader that unites caring with discovery to create medicines that make life better for people around the world. We’re leveraging cutting-edge technologies and innovative platforms to develop next-generation therapeutic ecosystems, connected devices, data, and analytics to transform patient experiences and improve treatment outcomes.
This role is part of the Commercial Design Team within Eli Lilly’s Digital Office. Our team is an engine of innovation, where design, technology, and strategy meet to pioneer the future of human-centered healthcare solutions. We leverage the power of human-centered design while adhering to lean/agile principles to deliver solutions that inspire trust and create continuous value through ongoing innovation and refinement—spanning Lilly.com, brand websites, and consumer applications.
About the Role
As a Design Director on the Commercial Design Team, you will be responsible for leading multi-disciplinary teams in envisioning and delivering high-impact, customer-centered experiences that align with Lilly’s commercial strategy. You will shape the creative vision, champion design excellence, and foster a culture of curiosity and innovation across projects that span major Lilly.com initiatives, product launches, digital campaigns, and flagship customer-facing platforms.
In this role, you will balance hands-on creative contribution with strategic leadership, ensuring every design output—from concept through delivery—meets the highest standards of craft, accessibility, and brand expression. You’ll partner closely with design, product, engineering, and business stakeholders to align customer needs with key business objectives to ensure Lilly provides memorable, meaningful experiences for patients, healthcare professionals, and caregivers.
Responsibilities
Lead the definition of design vision and strategy for commercial programs, with a focus on elevating the design of Lilly.com, brand websites, and consumer applications.
Oversee the execution of design work across multiple initiatives, ensuring consistent application of brand, quality design standards, and customer-centered thinking.
Inspire and mentor designers of all levels, fostering professional growth and elevating the overall design quality bar.
Collaborate with cross-functional leaders to align creative strategies with business objectives.
Facilitate the design process from ideation to launch, ensuring decisions are informed by research, data, and user insights.
Represent the design perspective in strategic planning discussions, influencing decision-making across all levels.
Promote a culture of experimentation and rapid iteration while maintaining clarity of vision and measurable outcomes.
Articulate design decisions persuasively to stakeholders and executives, connecting creative choices to strategic value.
What You’ll Bring
10+ years of design experience, with 2+ years in a leadership role guiding multi-disciplinary design teams.
Proven track record of delivering impactful, digital experiences work across multiple channels and platforms, including large-scale websites and consumer-facing applications.
Ability to navigate complex organizations, build relationships, and influence across functions and levels.
Deep expertise in visual and interaction design principles, with experience applying and contributing to the core elements of design systems.
Strong facilitation and storytelling skills, able to translate complex ideas into compelling narratives.
Experience managing creative priorities across multiple concurrent projects in a fast-paced environment.
A collaborative and optimistic spirit that embraces challenges and fosters creativity.
Basic Requirements;
- Bachelor’s degree in Design, Digital Design, Visual Communication, or a related field, or equivalent practical experience.
- 10+ years of design experience, with 2+ years in a leadership role guiding multi-disciplinary design teams
- Qualified candidates must be legally authorized to be employed in the United States; Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Bonus Points:
Experience in healthcare, pharmaceuticals, or other regulated industries.
Experience designing for and working within enterprise content management systems (CMS), such as Adobe Experience Manager (AEM), Drupal, or similar platforms
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$141,000 - $246,400Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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