Deployment Strategist
About Us
At Teton, we are redefining the role of healthcare workers through cutting-edge AI technology. In the face of a global nursing shortage, our solutions provide vital support to overburdened health systems.
With thousands of residents and patient rooms across 4 countries and 2 continents already benefiting from our technology, the US is our fastest-growing market—and getting devices into facilities quickly and reliably is what unlocks the next stage of growth.
The Role
We're hiring a Deployment Strategist to own the expansion of Teton’s platform into senior care and healthcare facilities across the US. You’re the person accountable for on-time, on-budget go-lives- from contract signature through a fully operational deployment.
You plan the rollout, manage the project, coordinate the people, and make sure nothing falls through the cracks. That means C-suite calls with enterprise health system executives one day and a site visit with a field tech the next.
We’re scaling fast—think managing an expansion 4x the size of our current fleet. You need to be the kind of person who can build the plan, hire the right field resources, and drive execution while keeping customers confident. Expect regular travel.
Responsibilities
- Own end-to-end project delivery for Teton deployments- accountable for timeline, cost, and go-live quality
- Plan and manage large multi-site rollouts, coordinating across customers, internal teams, and third-party field technicians
- Serve as the primary client-facing contact throughout deployment- building relationships from the C-suite to the facility floor
- Determine field resource needs and manage allocation- knowing when to add headcount and how to deploy it efficiently
- Monitor live deployment data and device health; escalate and drive resolution of issues before they impact customers
- Visit sites regularly to maintain relationships, verify quality, and identify issues that data alone won’t surface
What We're Looking For
Must-have
- Background that includes a physical or hardware component to a product.
- Enough technical fluency to work alongside customer IT teams and field technicians- you don’t need to be an engineer, but you can hold the conversation
- Strong project management instincts- you plan, track, and drive execution without losing the thread across many simultaneous sites and stakeholders
- Customer-first mindset- you find satisfaction in making customers successful
- Startup background- you’ve worked in a fast-moving 0-to-1 environment and know how to get things done without a playbook
- Equally comfortable presenting to a C-suite executive and troubleshooting logistics with a field tech on-site
- Proven ability to manage and hold accountable external vendors and field teams
- Willing to travel frequently across the US
Nice-to-have
- Experience in healthcare, senior care, or regulated environments
Location
U.S. Based, with significant travel to customer sites across the country.
What We Offer
- Participation in our warrant program (stock options)
- Work with state-of-the-art technology in a pioneering field
- A role with direct impact on how healthcare gets delivered
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