Deployment Engineer, North America

Locus Robotics is a global leader in warehouse automation, delivering unmatched flexibility and unlimited throughput, and actionable intelligence to optimize operations. Powered by LocusONE, an AI-driven platform, our advanced autonomous mobile robots seamlessly integrate into existing warehouse environments to enhance efficiency, reduce costs, and scale operations with ease.

Trusted by over 150 industry leading retail, healthcare, 3PL, and industrial brands in over 350 sites worldwide, Locus enables warehouse operators to achieve rapid ROI, minimize labor costs, and continuously improve productivity. Our industry-first Robots-as-a-Service (RaaS) model ensures ongoing innovation, scalability, and cost-effectiveness without the burden of significant capital investments. With proven capabilities in diverse workflows—from picking and replenishment to sorting and pack-out—Locus Robotics empowers businesses to meet peak demands and adapt to ever-changing operational needs.

Locus Robotics is seeking a Deployment Engineer to implement our Robotic warehouse automation solutions at customer sites. The Deployment Engineer is responsible for deploying and implementing our robotics solutions in warehouse environments through mapping, training, and customer engagement—leveraging strong communication skills to build relationships and ensure successful implementations.

This role requires extensive travel (up to 90%) across the U.S., Canada, and Mexico, and candidates must reside near a major airport to support frequent travel needs.

Responsibilities

• Implement and deploy complex robotic order fulfillment solutions at customer sites, including the installation and integration of robotic hardware, software, and supporting server infrastructure.
• Create and configure SLAM-based maps of warehouse fulfillment centers using AutoCAD or similar CAD software, ensuring accurate representation of the operational environment.
• Manage onsite customer relationships, coordinating effectively with both internal teams and external stakeholders to ensure alignment and project success.
• Assist with infrastructure setup, robot and software configuration, and provide support during the initial system deployment phase.
• Provide on-site customer support following system installation to ensure smooth operation and address any initial issues or adjustments.
• Perform other duties as required. 

 Qualifications

• Bachelor’s degree in Robotics Engineering, Computer Science, Engineering, or related technical field.
• 1+ years of experience working with Autonomous Mobile Robots (AMRs), with demonstrated expertise in deploying warehouse software or logistics systems.
• Must have the ability to travel throughout the U.S., Canada, and Mexico as needed to support deployments and customer engagements.
• Strong experience with Linux or Unix systems, ROS (Robot Operating System), and SLAM-based navigation.
• Deep familiarity in warehouse/fulfillment center mapping.
• Technical knowledge of IT or complex professional systems deployment.
• Ability to lift, pull, and push up to 50lbs.
• Self-motivated and able to solve problems independently and in customer settings.
• Demonstrated proficiency in Spanish (written and verbal) required to effectively communicate with Spanish-speaking clients and team members.
• Excellent written and verbal English communication skills, with the ability to effectively engage with internal and external stakeholders at all levels of the organization. 

Additional Details 

Locus Robotics is an equal opportunity employer.