Data Program Associate

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.

We are currently seeking a Data Program Associate to join our Product team and push forward our curated data product and data quality efforts. In this role, you will be responsible for identifying opportunities and articulating the user experiences or business outcomes we expect to derive from this data. You will also be responsible for analyzing, building, scaling, and hardening processes to collect and curate high quality data that we deliver to our customers as data products. This will require close collaboration with engineering. With empathy for how we collect, curate, and use data, you will use AI both at work and in our official data pipelines to curate our datasets.

Over time, you will grow into fully owning and managing a set of products and you will set direction and roadmap for their investment.

The AcuityMD platform features data from across the healthcare industry. Our data assets are the foundation of our application and central to the value we deliver to clients. The quality of our data is paramount for building trust with new clients and maintaining trust with existing clients. We operate in a field where we must constantly search for ground-truth data we can leverage to improve the quality of our product.

• Understand customer needs and identify opportunities to develop data products that deliver impactful user experiences and business outcomes
• Analyze data to identify patterns and help drive where quality can be improved to achieve desired business outcomes.
• Prototype the actual collection of relevant data including using AI and evaluations.
• Define the ways we measure data quality, identify where and how we can improve our data and processes, and close the feedback loop by developing new processes and tools to improve our quality.
• Partner with product, engineering, and commercial teams to develop tools designed to improve the collection of up-to-date data that impacts our customer’s business outcomes, as well as rolling out those projects.

• You build empathy for customer problems and seek to understand, question, and improve the user experiences
• You have exposure to data analysis tools - you’re comfortable with excel, a major plus if you have basic proficiency with SQL (or R, or python).
• You seek hard problems to solve and are comfortable with ambiguity. You often structure your thinking in writing to sort through ambiguity.
• You pay strong attention to detail
• You communicate clearly and concisely, can reason through tradeoffs, and tell stories using data
• You have a bias towards action
• Willingness to roll up sleeves and curate datasets that are critical to our customers’ success in order to have the empathy required for successfully developing new tools and AI approaches
• Eager to learn new skills or improve the ones you have in areas such as writing SQL queries, using AI tooling and working with Python notebooks

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range:

You must have an eligible work permit in the USA or Canada to be considered for this position

• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Competitive compensation with equity upside.

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product:

AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.