Overview
Zennify is looking for a highly skilled Salesforce Data Cloud Architect to help shape and scale real-time customer data architectures natively within the Salesforce ecosystem. In this role, you will work with leading financial services organizations to design and deliver Salesforce Data Cloud solutions in production environments, unifying customer data across platforms to drive advisor productivity, marketing ROI, and personalized customer experiences. This role requires hands-on, production experience with Salesforce Data Cloud. Candidates must be able to contribute immediately.
You will partner closely with delivery teams, product leadership, and pre-sales to bring Zennify’s data-first transformation strategy to life.
Primary Responsibilities
Lead discovery and architect Salesforce Data Cloud solutions in production environments, supporting Financial Services Cloud, Marketing Cloud, Service Cloud, and Agentforce.
Design and implement Data Cloud–native data ingestion patterns, identity resolution strategies, Data Model Objects (DMOs) for Individuals and Organizations, and calculated insights.
Build real-time and near-real-time integrations where Salesforce Data Cloud is the system of record, enabling next-best-action, personalization, and predictive service.
Architect Salesforce Data Cloud integrations, including zero-ETL or federated connections to platforms such as Snowflake, Databricks, or BigQuery, with Salesforce Data Cloud remaining the source for unified customer profiles and activation.
Define and maintain Salesforce Data Cloud profile, engagement, and product/asset domains, including upstream sources, SLAs, and consent models.
Align solution design with enterprise governance, privacy, and regulatory standards, including GLBA, CCPA, and GDPR, in partnership with InfoSec and compliance teams.
Ensure data architectures support secure activation across Salesforce clouds while meeting financial services regulatory expectations.
Facilitate client workshops, lead technical discovery, scope work, and co-author statements of work.
Present Salesforce Data Cloud architectural decisions and trade-offs to executive stakeholders in clear, ROI-driven terms.
Serve as a mentor to Zennify consultants and developers, elevating Data Cloud delivery quality and consistency.
Prototype and evaluate emerging Salesforce capabilities such as Einstein Studio, Data Graph, and Prompt Builder.
Contribute to internal IP by packaging Salesforce Data Cloud accelerators, reusable patterns, and delivery assets.
Collaborate with pre-sales and GTM teams to align Salesforce Data Cloud delivery capabilities with market opportunities.
Required Qualifications
Hands-on delivery of Salesforce Data Cloud in at least two production environments.
Direct experience modeling DMOs, configuring identity resolution rules, and activating unified profiles.
Experience integrating Salesforce Data Cloud with Marketing Cloud, Service Cloud, Financial Services Cloud, or Agentforce.
Ability to step into a client engagement and contribute immediately without on-the-job training.
Salesforce Data Cloud Consultant certification, or demonstrable equivalent hands-on delivery experience.
5+ years of experience in enterprise data architecture or Salesforce architecture roles.
Experience designing secure, scalable data solutions in regulated financial services environments.
Proven ability to translate business objectives into Salesforce-native data architectures.
Strong SQL skills and familiarity with data modeling concepts relevant to customer data platforms.
Preferred Qualifications
- Salesforce Marketing Cloud Administrator or Marketing Cloud Consultant certification.
- Experience surfacing real-time profile cards or recommended actions in Agentforce (Service Cloud Console).
- Salesforce Integration Architect or Data Architect certifications (or working toward CTA).
- Familiarity with U.S. banking and insurance regulations (OCC, NAIC, NCUA).
- Previous consulting experience with banks, credit unions, or wealth management organizations
Qualities of Ideal Candidate
- Demonstrates deep, hands-on expertise in Salesforce Data Cloud, including DMOs, identity resolution, and activation.
- Skilled in implementing zero-ETL architectures using platforms like Snowflake or Databricks, with strong hands-on data modeling and ingestion experience
- Comfortable leading client workshops, presenting to executive stakeholders, and translating complex architecture into business value
- Thinks strategically and contributes to reusable assets and delivery accelerators that align with go-to-market priorities
- Actively mentors team members and collaborates across roles to ensure technical quality and scalable delivery
- Designs solutions with a clear understanding of data governance, privacy, and regulatory compliance in financial services contexts
Pay Transparency
We believe that pay transparency helps to foster trust and open communication between employers and employees. It allows our team members to have a clear understanding of their earning potential and the expectations associated with their roles. We also believe that pay transparency promotes fairness, as everyone is compensated based on their experience and skills, regardless of factors such as gender, race, or ethnicity. We recognize that the skills and experience of our candidates may vary, and we are committed to compensating them accordingly. As such, we will evaluate each candidate's qualifications, experience, and performance to determine the appropriate compensation within the stated salary range. We hope that this transparent approach to compensation will provide our potential candidates with the information they need to make informed decisions about their career paths.
This is what we mean when we say we’re the Sum of Our Parts
We understand that everyone comes to the table with their own special histories, perspectives, opinions, backgrounds, and cultures. Here at Zennify, we believe that all of those distinctive individual aspects of our employees are precisely what makes Zennify a great place to work. We want to see you for who you are, so please bring your whole self to the interview process with us. In fact, here are some unique benefits that we offer as a direct result of our amazing employees:
Pawreavement & Pawternity Leave: Two days off of work if you bring a new furry friend home, and two days off of work if you have to say goodbye to one. We take our pets very seriously at Zennify, so it’s important to us to represent our entire family in the benefits we offer!
Unlimited PTO: Because we want you to be a human being first and an employee second!
We cannot wait to meet you!
About Us
Founded in 2013, Zennify is a Platinum Salesforce consulting partner focused in Financial Services, Health and Life Sciences, and other key industries that prioritize the customer experience. With consistently high Customer Satisfaction scores, we live to provide epic solutions that solve our customers’ challenges, and exceed expectations! Our commitment to People Development and Customer Success are the driving forces behind our firm.Our purpose is to provide opportunities for professionals to develop amazing careers that drive compelling business impact. We promote and grow from within, building on strengths and investing in development.Balancing industry-leading Salesforce technical expertise with clear purpose and line of sight to our client’s business objectives, we deliver innovative and contextual solutions that scale. Zennify’s mission is to be problem solvers and relationship builders, striving to create solutions, opportunities, and sustained success for our people, customers, community, and future generations. We aspire to be the most trusted, impactful, and inspirational advisor in the consulting ecosystem. As professionals, we put in the work and are committed to milestones, but at Zennify having fun and giving back are part of the journey. We offer a culture that inspires, a place people love coming to work and believe in open communication. It’s all part of the Zenn!
Our Values: Inspire Passion, Embrace Equality, Be Authentic, Integrity Matters.
EEO Posting Statement
It is the policy of Zennify to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity, or age limitations will be adhered to by the company where appropriate.
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