Please email [email protected] if you are a candidate seeking a reasonable accommodation for the application and/or interview process.
At BCBSRI, our greatest resource is our people.
We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.
We recognize that to do your best work, you have to be your best self.
It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.
Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.
Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.
We’re dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.
Provide support to the Data, Analytics and AI team and work on key projects
What you will do:
- Support AI literacy enablement by creating clear, role‑based learning materials (job aids, FAQs, slides, micro‑learning)
- Assist the AI Champions Program by coordinating content, synthesizing Champion learnings, and packaging outputs for broader sharing
- Translate AI concepts into plain language to build trust, support responsible use, and day‑to‑day adoption
- Support facilitation and logistics for workshops, lunch & learns, and Champion check‑ins
- Track and summarize engagement and adoption insights to provide info on AI literacy efforts
- Support rollout and ongoing enablement of the AI literacy efforts including AI Champions Program (materials, templates, shared outputs)
- Help build and maintain a centralized prompt library and practical, role‑based AI use case examples
- Contribute to role‑based AI learning assets aligned to the 2026 AI Literacy roadmap
- Package AI value spotlights showcasing how teams are using AI to improve efficiency and outcomes
- Support engagement and feedback loops (surveys, insights, summaries) to refine future AI literacy initiatives
What you need to succeed:
- Strong communication skills – ability to translate AI concepts into clear, plain‑language guidance for non‑technical audiences (writing, presentation, facilitation).
- Foundational AI/GenAI familiarity – hands‑on experience with tools like Copilot or ChatGPT; understands basic concepts, limitations, and responsible use.
- Learning & enablement mindset – experience creating or delivering training, job aids, FAQs, or other learning materials; comfortable facilitating small group sessions.
- Good judgment & responsible AI awareness – understands data privacy, confidentiality, and ethical considerations; knows when to escalate questions or risks.
- Content creation capability – can produce concise, well‑structured materials (slides, one‑pagers, guides) using standard workplace tools (M365 preferred).
- Organized, curious, and collaborative – able to manage small workstreams, synthesize feedback, and work effectively with diverse stakeholders.
Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:
- In-office: onsite 5 days per week
- Hybrid: onsite 2-4 days per week
- Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia
Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.
The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.
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