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Dynatrace

D1 Customer Success Engineering Intern

Reposted 2 Hours Ago
Remote or Hybrid
Hiring Remotely in Boston, MA
26-26 Hourly
Internship
Remote or Hybrid
Hiring Remotely in Boston, MA
26-26 Hourly
Internship
Summer full-time paid internship supporting D1 Customer Success Operations: create product EOL strategy and processes, build automations and AI to manage EOL, and collaborate with operations, data science, ML, support, services, and customer success teams.
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Overview

Dynatrace is seeking to add an Engineering Intern to its D1 Customer Success Operations team to address its growing need to enable customers to find the right information at the right time. As an D1 Customer Success Engineering Intern, your work will help create a world where software works perfectly.

Your role at Dynatrace

Job Description/Your Role at Dynatrace:

We are looking for a Business or Computer Science student with junior or senior level standing to join us this summer on our D1 team. This is a full-time, paid internship.

Responsibilities:

  • Create Product EOL strategy and processes
  • Build automations and AI to manage the EOL processes for our Products

The D1 Intern will partner with VP Operations, Directors of Operations, Data Science, ML Engineers, and Directors for Support, Services, and Customer Success here and will gain hands-on industry experience in the Engineering field.

What will help you succeed
  • Education: Currently working towards a Bachelor's degree in Software Engineering or Information Systems
  • Work experience: 0-1 Years.
  • Considering a career in Technology
  • Familiar with one or more of the following technologies:
    • LLM/AI
    • Python
    • Java
  • Strong written and verbal communication skills.
  • Ability to work individually and in a team environment.
Why you will love being a Dynatracer
  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards
  • $26/hour
  • Full-time: 40 hours/week
  • 10 weeks: June 8th - August 14th
  • Hybrid

Top Skills

Llm/Ai,Python,Java

Dynatrace Denver, Colorado, USA Office

1900 16th Street Mall, Denver, CO, United States, 80202

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