The CX Designer will enhance product experiences through collaboration, design iterations, user research, and managing multiple design projects, focusing on B2B SaaS solutions.
As a CX Designer at SquarePeg, you will design product experiences for our customers and internal teams. This role will take ownership of the project's end-to-end process, from discovery through launch and iteration and collaborate with a cross-functional team of product managers, engineers, and business leaders.
Responsibilities
- Collaborate with the product and marketing teams to iteratively improve user experience across our products
- Work with engineers to create specific solutions for tactical business problems identified by Product
- Articulate designs by putting them in the context of business and user goals
- Create designs from wireframing to high-fidelity
- Effectively communicate conceptual ideas, design rationale, and specifics of a user-centric design process
- Participate in regular design reviews - seek out specific feedback on your designs, iterate, and incorporate different feedback
- Optimize information architecture to promote usability, while accommodating technical needs/constraints
- Participate in beta testing and post release product monitoring
- Manage multiple projects, set priorities, and meet deadlines with a sense of urgency
Qualifications
- 8+ years of relevant work experience at software companies designing B2B SaaS products
- Expertise in User Experience and User Interface development (UI/UX). Experience with APIs preferred.
- Deep knowledge and prior experience in user research and usability testing practices
- Ability to create solutions that consider end-to-end user flows and impacts on adjacent experiences
- Experience in responsive design, and application of human-computer interaction principles to application development.
- Strong prototyping skills, and the ability to find the right balance of fidelity vs. speed to reliably convey key concepts.
- Ability to design and document complex business systems and workflows.
- Experience with web content management systems and templating languages
- Experience working in, and facilitating, an agile design and software development process
- Skill in developing specifications and mockups using UX design tools and/or programming in web application languages.
- Compelling portfolio of work over a wide range of creative projects
- Experience in current web technologies, such as JavaScript, AJAX, CSS, and HTML5 is a plus
- Experience working in Github, Zenhub, Figma, hotjar, and craft desired.
- Mobile First Design experience preferred.
- Bachelor's degree in Product Design, Graphic Arts, Human-Machine-Interface or related field
Additional Information
Applicants who reside in the US must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Top Skills
Ajax
Craft
CSS
Figma
Git
Hotjar
HTML5
JavaScript
Zenhub
Similar Jobs
Edtech
The Senior Product Designer will lead design for major product areas, create prototypes, conduct user research, and collaborate across teams to optimize product experiences and drive initiatives at Maven.
Top Skills:
CSSHTMLUiUx
Edtech • Software
The Senior Design System Engineer will lead the development of an internal design system, collaborating with engineers and designers to create scalable components that enhance product development.
Top Skills:
CSSFigmaGitGitJavaScriptReactTypescript
Cloud • Productivity • Social Impact • Software • Analytics
As a Senior Product Designer, you'll lead the design process for core products, collaborating with cross-functional teams to create user-centered designs, conduct research, and ensure accessibility while mentoring junior designers.
Top Skills:
CSSFigmaHTMLJavaScript
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
