Manage a portfolio of B2B clients to ensure satisfaction and retention, leveraging Salesforce and project management tools for effective communication and organization.
Job Description
},"/question/options":{"value":[{"/questionOption/description":{"value":"
Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.
Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:
If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!
},"/question/options":{"value":[{"/questionOption/description":{"value":"
Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.
- SaaS Account Management or CSM experience, owning a book of business with targets on net retention
- Experience working in B2B (client-facing) role
- A passion to learn the products' functionality, and you're tech-savvy
- A desire to work in a fast-paced startup environment
- A strong work ethic, integrity and desire to succeed
- Executive project management skills and able to communicate effectively across the C-suite
- Experience working with Salesforce & Web-based technologies
- Experience with SFDC, Asana and/or ChurnZero - advantage
- An HR or HRM background - advantage
Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:
- Stock options at a high-growth unicorn startup
- 100% subsidized medical, dental, and vision coverage for employees
- 401(k) with a 3% company match
- Work from home allowance to get your home office set up!
- Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
- Annual Headspace subscription and wellness benefits
- Two social impact days per year for volunteering
- Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
- Employee referral program - $2,500 bonus for each successful referral
- Fun and frequent social events (in-person and virtual)
- We love birthdays - take the day off and receive a special gift
- Dog friendly office
If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!
Top Skills
Asana
Churnzero
Salesforce
Web-Based Technologies
Similar Jobs at HiBob
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Backend Engineer will focus on backend development, software design, and scalable architecture, requiring experience in C#, Java, or Scala, and cloud technologies like AWS.
Top Skills:
AWSAws GlueC#JavaMySQLPostgresPysparkScala
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Account Manager will oversee upsell opportunities in payroll and benefits administration, working closely with clients to ensure product alignment and profitability while maintaining pipeline forecasts in Salesforce.
Top Skills:
AirtableIntercomSalesforceSlackZendesk
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Partnerships Manager will drive business development in the Private Equity sector, manage leads, and establish key relationships with stakeholders.
Top Skills:
Hr TechnologySaaS
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
