Manage mid-market EMEA customers through implementation, rollout, product adoption, business alignment, and renewal. Partner with customers to drive engineering transformation, increase utilization, identify high-value use cases, and ensure the DX platform supports customer success. The role involves ongoing account management and strategic partnership with engineering leaders at SaaS customer organizations.
Sales | London, United Kingdom | Remote, UK | Full-Time
Working at Atlassian
Behind every great human achievement, there is a team.
From medicine and space travel, to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software.
Our mission is to help unleash the potential of every team through open work.
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company.
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
About DX
DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and
Working at Atlassian
Behind every great human achievement, there is a team.
From medicine and space travel, to disaster response and pizza deliveries, our products help teams all over the planet advance humanity through the power of software.
Our mission is to help unleash the potential of every team through open work.
As a CSM, you will be partnering with DX's customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company.
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
About DX
DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and
Similar Jobs at Atlassian
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead executive engagement and trusted-advisor relationships with C-suite clients to drive adoption, measurable business outcomes, and expansion. Develop and execute Customer Success Plans, run QBRs, and guide complex transformation programs. Advise on AI and Atlassian solutions, mitigate risk, serve as voice of the customer, and collaborate cross-functionally with sales, product, support, and advisory services.
Top Skills:
AIAtlassianConfluenceGainsightItsmJIRAMeddpiccSalesforceTableau
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Own the full sales cycle for high-potential SMB accounts across an assigned territory. Responsibilities include prospecting, pipeline and quota growth, consultative discovery, platform selling, cross-selling Atlassian products, negotiating and closing deals, maintaining Salesforce data, forecasting, collaborating with partners, and improving sales plays using customer insights, product signals, and AI workflows.
Top Skills:
Ai-Driven WorkflowsAutomationConfluenceCRMJIRALoomMeddpiccProduct TelemetryRovoSales Engagement PlatformsSalesforce
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Leads a global pre-sales execution team and oversees high-volume quote execution across direct, partner, and sales-led motions. Manages queue health, SLAs, prioritization, escalations, and cross-functional handoffs with Sales, Finance, Legal, Deal Desk, and Systems. Drives process improvements, governance, documentation, tooling enhancements, and operational scalability across Quote-to-Order workflows.
Top Skills:
Cloud MarketplacesConfluenceCpqDocusignJIRAExcelNetSuiteOracle FusionQuote-To-CashSalesforce
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
