Manage relationships with pharmaceutical and life sciences clients, ensuring value from data services, conducting business reviews, and identifying expansion opportunities.
Description: Serves as the strategic partner for pharmaceutical and life sciences clients, ensuring they derive maximum value from Omny’s data network.
Responsibilities:
Manage the post-sales relationship and act as the primary point of contact for researchers and data scientists.
Conduct regular business reviews to align Omny’s data capabilities with client research goals.
Identify opportunities for account expansion and data subscription renewals.
Translate client feedback into actionable requests for the Product and Engineering teams.
Similar Jobs
.png)
Edtech • Professional Services • Software • Consulting
The Customer Success Manager will manage the customer lifecycle, focusing on onboarding, engagement, and renewal while ensuring customer satisfaction and product value.
Top Skills:
SaaS
Software
The Customer Success Manager advocates for customers, manages requirements, oversees onboarding, builds relationships, ensures renewals, and communicates customer needs to the product team.
Top Skills:
Ai TechnologiesProject Management ToolsPythonSQL
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills:
Crm SoftwareCustomer Success Strategies
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
