Customer Success Manager - 25304

Description
Customer Success Manager, Power & Renewables
Why YOU want this position
Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We will be seeking a highly driven Account Director to join our Sales team in Austin, Houston, or Denver. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.
Performance Objectives

• Account Director that is part of a POD focused on Growth and partner with a Customer Success Manager focused on Retention. Account base will be 50-60 accounts
• Execute annual sales goals and meet targets for account growth on a monthly/quarterly/annual basis
• Team with Technical Advisors to effectively present a value proposition to capitalize on new upgrade and upsell opportunities
• Team with Customer Education Managers to identify opportunities for increased ROI within your account base.
• Provide quarterly, semi-annual, and annual forecasts within an acceptable accuracy rate
• Deliver client feedback to marketing and development teams to build more effective products and services.

Competitive Candidate Profile

• Must have at least 5 recent years of experience managing energy vertical accounts with Power & Renewables experience a plus
• Experience working with complex contract renewals is required.
• Be able to upsell various clients as well as resolve customer issues.
• We are looking for a team player, that can be autonomous when required.
• The intangibles include being driven by results, high goal orientation, working with urgency. In other words, you MUST have a strong motor!
• Proven experience managing a customer life cycle/sales process.
• Experience in the Power & Renewables space is preferred.
• Must know the outside sales process as well as internal account management/retention with the ability to demonstrate expertise in an enterprise sales process (CLC markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing).
• Demonstrated experience forecasting new business on a monthly, quarterly, and semi-annual basis.

Enverus offers comprehensive benefits to our employees to include:

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA), Commuter
• Lifestyle & Wellbeing Program
• Pet Insurance

This role is eligible for: Commission
Salary Range: 75,000 - 80,000 Base Salary / 75,000 - 80,000 Commission