Support customers as a technical resource on the Sysdig Platform, deploying, configuring, and promoting product adoption while collaborating with teams for a seamless customer experience.
In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.
We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environment across all teams.
And we're a great place to work too - we've been named a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from "Best Benefits" to a "Best Company for Happiness".
We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?
What you will do
- Support customers as a technical resource on the Sysdig Platform, reporting to the Sr. Director of Customer Success.
- Build relationships with customer teams and technical users
- Help align Sysdig capabilities with customer use cases and goals
- Help with deployment, configuration, and operational best practices
- Participate in workshops to promote product adoption and usage
- Share customer feedback to inform product improvements
- Collaborate with Sales, Support, and Services to deliver a seamless customer experience
What you will bring with you
- 1+ years of experience with Kubernetes (on-prem or cloud)
- Knowledge of container image management and optimization
- Familiarity with cloud-native platforms, DevSecOps, or automation tools
- Basic scripting and API usage skills
- Experience solving problems with a desire to grow in troubleshooting complex systems
- Exposure to working with customers and project coordination
- Bonus: Understanding of Prometheus, time series metrics, or monitoring best practices
What we look for
- 2–4 years in a technical, customer-facing role (e.g., Support Engineer, DevOps, Junior TAM/CSE)
- Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms
- Familiarity with Prometheus, PromQL, and container/cloud security practices
- One or more Kubernetes certifications (CKA, CKAD, CKS)
- Consulting skills
- Collaborative technologists
- Bonus: Experience with Sysdig or Falco
- Fluent in English.
When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family
The U.S. annual salary range for this full-time position is between $117,000 and $153,300 USD/year USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.
We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.
Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
#LI- MG1
#LI-Hybrid
Top Skills
APIs
Cloud-Native Platforms
Devsecops
Falco
Helm
Kubernetes
Linux
Prometheus
Scripting
Sysdig
Terraform
Similar Jobs
Enterprise Web • Fintech • Marketing Tech • Software
The Principal Customer Solutions Engineer ensures customers achieve desired outcomes with Unanet's products, providing technical support, demos, and building relationships to drive customer retention and success.
Top Skills:
ChurnzeroGainsightSalesforceUnanet
Cybersecurity
Lead technical customer interactions, advocate for customer needs, align platform with goals, and guide deployments in cloud environments.
Top Skills:
DevsecopsHelmKubernetesLinuxPrometheusTerraform
Big Data • Internet of Things • Machine Learning
The Senior Customer Solutions Engineer supports SMB customers by providing technical expertise and solutions, managing projects, and enhancing customer satisfaction with the Plume platform.
Top Skills:
C/C++Cloud ApplicationsConfluenceIaasJavaJIRALanNetworking ToolsOpensyncPaasRest ApisSaaSScalaSlackWanWifi
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
