Customer Project Manager

As the Customer Project Manager supporting Radiology Product Deployment you will manage all aspects (budget, quality, forecasting, project team resources, etc.) of RIS/PACS/VNA/Cloud projects in an IT Healthcare environment.

Your role:

• Creating project plans for assigned projects to include only the required work and scope as defined by the SOW

• Formulates the project plan in accordance with the goals and timing, set by management; specifies the manning of the project, resources required, anticipated costs, risk assessment and quality standards to be used.

• Controls the project budget and project progress, evaluates all project initiatives as to feasibility, costs/benefits and added value, takes corrective actions when necessary and generates adequate reporting.

• Leads the project, within the project budget and program strategy, in terms of quality, money, time, information and organization, monitoring progress and managing external resources.

• Development of the integrated project plan with customer and internal resources

• Resource scheduling and coordination

• Equipment delivery scheduling

• Coordination of system implementation, system integration and system go-live activities

• Managing internal and external project communication at all levels and distributing quality project documentation as required

• Using of computer based project management tools and software to direct and manage HCIS projects

• Ensuring timely completion of projects and a positive customer experience

• Identifying opportunities to up-sell new products and/or services that are outside the original scope of work

• Management of both Tracking of effort and costs associated with the project implementation to ensure projects are completed within allotted budgets and timelines

• Ensuring compliance and adherence with customer guidelines and Company process and policy requirements

You're the right fit if:

• Bachelor degree in Computer Science, Engineering, Business and a minimum 5 years of specific project or program management experience in an IT related industry. Healthcare IT experience is preferable with knowledge of the Carestream Vue product

• Proven track record of successful project delivery results. Experience working within the entire project life cycle and demonstrated success in working with customers, vendors, and leading cross-functional teams

• Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality

• Excellent communication and interpersonal skills - ability to interface and influence at multiple organizations including the executive level

• Must be willing to travel up to 20% anywhere in the United States

• The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The pay range for this position is $80,500 to $138,000, annually.  The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.