Provide remote client-facing support including scheduling, confirmations, itineraries, record-keeping, and event coordination via email, chat, and phone. Maintain accurate client records, assist internal teams with coordination tasks, and deliver proactive, friendly assistance to ensure client satisfaction.
This is a remote position.
We are looking for a Remote Customer Experience Associate to join our team. In this role, you’ll provide support for client-facing activities, including scheduling, communications, and event coordination. You’ll assist with confirmations, itineraries, and other details to ensure a smooth and positive experience for every client. Customer Experience Associate
Requirements
Must be 18 years of age or older
Access to a computer or smartphone with reliable internet
Strong written and verbal communication skills
Organized and able to multitask effectively
Previous experience in administrative support, hospitality, or events is helpful but not required
Key Responsibilities:
Communicate with clients via email, chat, and phone
Confirm schedules, appointments, and event-related details
Maintain accurate client records and updates
Support internal teams with coordination tasks
Provide proactive and friendly assistance to ensure client satisfaction
Benefits
Daily pay available
Flexible scheduling
Exclusive company perks
Opportunities for growth
Supportive and inclusive work environment
Equal Opportunity
We are an equal opportunity employer and encourage applicants from all backgrounds to apply.
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What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
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- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
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- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
