Curriculum Management Specialist

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Curriculum Management team manages relationships for Learning with academic leadership across 2U degree and alternative credential programs. We lead strategic planning for each program, as well as data-driven evaluation and continuous improvement efforts, providing strategic direction and support for the partner, the program, and the curriculum, in alignment with 2U business priorities.

The Curriculum Management Specialist is responsible for supporting the team by executing on business priorities and helping to shape strategic best practices across the Curriculum Management team. They will contribute to refining and adapting operational processes to improve the team’s workflow, participate in projects that increase the team’s impact, and maintain the integrity of data related to the health and evolution of each program’s curriculum.

To contribute successfully, the Curriculum Management Specialist will need to be a results-oriented, driven professional with fine-tuned analytical skills, excellent attention to detail, and the ability to communicate with the highest caliber of professionalism to stakeholders. 

Responsibilities Include, But Are Not Limited To:

Data-Management: 

• Independently analyze, synthesize, and maintain curriculum & course records across multiple systems (Jira, Workday, ClickUp, Google Suite) for accuracy & consistency
• Proactively create reports for program level audits, address inconsistencies, and problem solve for optimization of data
• Work across portfolio teams to synthesize and compile data for utilization in internal and external leadership presentations
• Create summary dashboards of program, course, and cost data over time

Team Coordination & Management: 

• Schedule meetings, work with the Portfolio Director to confirm and distribute agenda, take/share notes and recordings, follow up on action items
• Work independently to update team documents with updated processes, communications and assignments
• Update and maintain team resourcing, allocation, and assignment records- (Program distribution doc, Stakeholders doc, NPI dash, Lucid Charts)
• Work proactively to create and standardize training/onboarding docs for internal team use and stakeholder training 
• Manage team Google space and slack channels and share/distribute action items to help provide timely guidance and support, and to proactively drive the creation and emphasis on best practices
• Additional operational and administrative support, as needed

Process and Project Support: 

• Help to drive operational initiatives by setting meetings, clarifying action items, creating agendas, and following through with next steps for each.
• Create, pull and distribute reports for leadership analysis
• Evaluate workflows and documentation and make recommendations for growth and optimization of processes
• Create and update process documents and schedule training sessions with varied stakeholders
• Maintain various communication channels, and create clear and precise documentation to continuously inform and improve our internal/external collaborations and our workflows

Stakeholder Support:

• Standardize/brand key Curriculum Management documents for school leadership
• Create, maintain and share partner presentation materials
• Assist team in the communication and resolution of open issues, and support communications with internal stakeholders, and within various systems, as needed
• Maintain program and course level data points across systems (Jira, ClickUp, Workday, Google Sheets) in partnership with Portfolio Director, Curriculum Management
• Audit and update program and course level data regularly across systems

Things That Should Be In Your Background:

• Bachelor’s degree required
• 3-5 years of experience, with roles including responsibilities related to client management, operations or asset management
• Demonstrated ability to manage projects successfully
• Strong analytical skills
• Consistent excellence in communications, both written and verbal, is required
• Excellent computer skills required, coupled with the ability to quickly learn new software suites and functionality
• Must be able to set and manage priorities skillfully and manage time effectively
• Must be able to work autonomously to achieve defined project goals
• Must be able to build and maintain successful relationships with internal and external stakeholders
• Must have strong attention to detail, adherence to deadlines, and consistent follow through
• Must be able to work successfully and independently in a fast-paced and rapidly-evolving environment
• Strong familiarity with web-based delivery and video technology

Working Conditions 

Travel estimated to be 5%-10%

Management Responsibilities

No Direct Reports

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($50,900 - $55,500), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: [email protected]. 

About 2U LLC

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.