Curam Business Analyst

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative,  you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

We are seeking an experienced IT Business Analyst with expertise in the Cúram Business Application Suite (CBAS) to support enterprise-level human services solutions. The ideal candidate will possess strong analytical, communication, and leadership skills, with a solid track record in software solution delivery and client engagement.

Key Responsibilities

• Develop expertise in CBAS to gather and define requirements through client interviews and workshops.
• Lead fit/gap analysis sessions to align business requirements with Cúram standard features and identify necessary functional extensions.
• Design functional specifications and configure CBAS to meet client needs.
• Act as a liaison between technical staff and client subject matter experts to support solution development.
• Plan and execute system tests to verify proper configuration and functional coverage.
• Mentor teams and stakeholders on Cúram out-of-the-box (OOTB) functionality in relation to client requirements.
• Collaborate with testing teams to ensure comprehensive test coverage; review and refine test cases and strategies.
• Provide insights into the Cúram data model, including entities, attributes, and relationships.
• Build trust and maintain strong client relationships by offering practical and strategic solutions.

Successful Candidates Will Have:

• Proven ability to deliver effective written communications and presentations.
• Experience in business process analysis (e.g., use cases, process flows) and solution design (e.g., gap analysis).
• Proficiency in screen design, storyboarding, and quality assurance including test case development.
• Leadership experience facilitating Joint Application Design (JAD) sessions.
• Strong background in working with Enterprise Resource Planning (ERP) or Commercial Off-the-Shelf (COTS) software, such as SAP, Oracle, PeopleSoft, Siebel, Lawson, Harmony, CGI, etc.
• Deep familiarity with the Cúram product suite, especially in developing integrated solutions for human services, labor, health, social security, and military or veterans’ agencies.

Basic Qualifications

• Bachelor's Degree
• Minimum 5 years of experience in IT business analyst consulting
• At least 5 years of experience working with Cúram software products and services
• Minimum 5 years of experience with business processes in human services domains (e.g., welfare, medical assistance, child protection, child support, eligibility, health insurance)
• At least 5 years of experience in a consulting role within a large professional services organization

Work Environment & Travel

• Combination of onsite work at Merative offices or client locations and remote work within the United States
• Willingness to travel weekly to client sites, as needed

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.