Cross Border Operations Specialist (After Hours)

Description

Armstrong Transport Group is a third-party logistics provider headquartered in the vibrant South End neighborhood of Charlotte, NC, with additional locations in Boise, ID, and Schaumburg, IL. Using the power of innovative technology solutions, we create seamless connections for shippers and carriers while delivering exceptional customer experiences. We’re proud to have a diverse community of more than 150 independent agent offices that rely on us to help grow their business and fuel their success. Behind the scenes, our team of over 230 corporate employees provides unwavering support, ensuring that everyone involved in the logistics process receives the care and attention they deserve. Recognized as a US Best Managed Company and a Top Workplace, Armstrong thrives on creating positive experiences and fostering partnerships to help grow careers.

We are seeking a highly skilled Cross-Border Operations Specialist to join our dynamic team. This role will focus on managing cross-border freight operations for Mexico. The ideal candidate has a proven background in cross-border logistics, carrier sales and is fluent in both English and Spanish.

**This is an after-hours position. The standard work schedule is Monday through Friday, 12:00 p.m. to 10:00 p.m.**

Responsibilities:

• Coordinate and manage cross-border shipments between the U.S. and Mexico, ensuring timely delivery and compliance with regulations
• Work closely with carriers, shippers, and customs brokers to facilitate smooth transit
• Identify, negotiate, and secure capacity with carriers to meet customer shipping requirements
• Monitor and track shipments, providing real-time updates to clients and internal stakeholders
• Resolve any issues related to customs, documentation, or freight delays
• Maintain compliance with international shipping regulations and company policies

Requirements:

• Bilingual proficiency in English and Spanish (required)
• Previous operations experience in cross-border Mexico freight (required)
• Proven experience in carrier sales, including capacity sourcing and rate negotiation
• Strong understanding of U.S.-Mexico customs processes and logistics regulations
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment while managing multiple priorities
• Proficiency in transportation management systems (TMS) and Microsoft Office Suite
• Bachelor’s degree in supply chain management, logistics, or a related field highly preferred

ATG offers medical, dental, vision, flexible spending, and HSA benefits on the first of the month following the date of hire. Additional benefits include PTO, short- and long-term disability, and 401(k) with up to a 3.5% match.

Armstrong Transport Group, LLC is an equal opportunity employer. We do not discriminate in any aspect of employment based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.