Crisis Management Senior Analyst

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

The Global Information Security team leads the company’s Crisis Management and Cyber Security Risk programs. This department manages security operations, incident response, compliance, and risk management. Team members collaborate across functions and levels, fostering a culture of resilience and continuous improvement. Joining this team means working in a dynamic, supportive environment where your contributions help protect the organization and drive strategic security initiatives.

Core Responsibilities

• You will ensure compliance with the Crisis Management program and deliver training.

• You will manage critical security events and coordinate incident investigations.

• You will prioritize crisis and cybersecurity incidents to minimize business impact.

• You will act as an escalation point and incident response coordinator.

• You will adapt response processes to company changes.

• You will present incident analysis and trends to leadership.

• You will review processes and recommend improvements.

Strategic Responsibilities

• You will lead incident response exercises to identify gaps and engage stakeholders.

• You will maintain and improve Incident Response playbooks and guidelines.

• You will collaborate with Legal, Compliance, Data Privacy, HR, Technology, and Business teams.

Team & Collaboration

• You will monitor internal and external events and align with infrastructure teams.

• You will communicate incident details from investigation to resolution.

• You will drive change and support business goals.

• You will ensure compliance with incident response workflows and participate in audits.

Experience, Education & Certifications

• Associate or bachelor’s degree, certification, or 5–8 years of related experience.

• 2–3 years of leadership experience.

• Experience leading incident or crisis response teams.

• Experience in a 24x7 operational environment.

• Experience with globally distributed teams.

• Experience improving response processes at scale.

• Bachelor’s degree in Computer Science or cybersecurity preferred.

Technical Skills

• Strong written and verbal communication skills.

• Analytical and problem-solving abilities.

• Ability to work calmly under pressure and meet deadlines.

• Effective decision-making skills.

Soft Skills

• Strong organizational and communication skills.

• Ability to work with staff and executives.

• Team-oriented and resilient under pressure.

• Flexible work schedule.

• United States- 100% Remote

• Willing to work outside normal business hours to support critical incidents, including evenings or weekends when necessary.

Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary range for this position to be $100,500-$136,500 depending on location and level of relevant experience, plus discretionary bonus.
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