The Creator Affiliate Manager will build and scale the TikTok Shop creator affiliate program by recruiting creators, managing operations, and reporting on performance metrics.
Launched in 2014 by former philosophy professor David Barnett, PopSockets is a global digital-lifestyle company that sells empowering, fun, and expressive products that improve people’s digital lives. PopSockets has sold close to 300 million of its iconic phone grips in 75 countries and now has an expanding ecosystem of related products, including phone cases, wallets, mounts, batteries, and chargers.
Our mission is to empower enhanced mobile functionality, self-expression, and authentic human connection. We imagine an Eternal Positivity Machine that sparks joy, creativity, and meaningful relationships. We bring this vision to life by upholding the highest standards in materials, packaging, logistics, and design—while ensuring our supply chain and labor practices remain ethical, responsible, and transparent.
In 2021, PopSockets was honored as one of Fast Company’s World's Most Innovative Companies.
PopSockets is hiring a Creator Affiliate Manager to build and scale our TikTok Shop creator affiliate program. You will recruit an army of content creators and own the program end to end.
We live by our e-commerce growth formula: Visitors × Conversion Rate × Average Order Value. This role is a primary lever on visitors, driving the right people to TikTok Shop through the right creators, at scale.
This is the performance side of influencer and creator marketing. You live for profitable customer acquisition, and affiliates are your tool to do it.
Responsibilities
- Recruit, vet, and onboard creators through TikTok Shop Affiliate Center, Creator Marketplace, and direct outreach
- Design and manage the commission structure (tiered, performance-based) and day-to-day affiliate operations
- Run the seeding program: product sampling, brief delivery, and posting-cadence enforcement
- Build and own a rights-cleared content library. Secure usage rights in every creator agreement and turn that library into ammunition for paid acquisition across Meta, Snapchat, AppLovin, YouTube, Pinterest, and every other channel we run
- Partner with Paid Media to identify organic-winning content and deploy it through Spark Ads and whitelisted campaigns across TikTok, Meta, and other performance channels
- Partner with Creative Strategy to bring the science side of creator content
- Partner with Post Production to craft additional variations and deliver proper channel-specific sizing
- Build and run a creator community (Discord or equivalent) with coaching, trend updates, and product information
- Manage creator agreements, payout operations, and 1099 compliance
- Reconcile affiliate GMV, ROAS, conversion rate, and return-adjusted creator profitability across TikTok Seller Center, affiliate platforms, and internal reporting
- Report weekly on program KPIs and creator performance
- Leverage AI to build tools that support endless scaling of the program
Required Qualifications
- 5+ years of experience in creator, affiliate, influencer, or partnerships roles at a DTC brand
- Hands-on TikTok Shop experience across Seller Center, Creator Marketplace, and affiliate program management. You have lived in the TikTok affiliate portal and can show real expertise in it
- Experience designing and operating commission-based creator programs with measurable GMV outcomes
- Working knowledge of the tools used to secure asset rights and manage cross-channel affiliate attribution. You know the tools
- Experience writing or managing creator and ambassador agreements, including content usage rights
- Familiarity with content whitelisting and Spark Ads workflows across TikTok and Meta
- Comfort with performance data: pulling reports, reconciling attribution, and tracking ROAS, CVR, and AOV. Media buying background is a high plus
- Strong written communication for briefs, agreements, and creator-facing content
- AI curious: Claude Code, OpenClaw, Vercel, Supabase, and similar tooling
Preferred Qualifications
- Prior experience at a DTC apparel, beauty, supplement, or consumer lifestyle brand with a mature TikTok Shop program
- Experience building or managing a creator Discord or community platform at scale
- Experience running a LIVE Shopping activation
- Media buying background
- Vibe coding expertise
PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.
PopSockets LLC Boulder, Colorado, USA Office
We're just outside Downtown Boulder (no traffic!) in a gorgeous, newly built and designed office with terrific mountain views!
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