Creative & Brand Advisor

Why Join Us? 

Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices are amplified to drive meaningful change and generate non-stop impact. We offer a comprehensive total rewards package, such as employee-paid medical benefits, 401k matching, and generous time off, such as for volunteering and even to celebrate your birthday! We provide opportunities for employees to learn and grow while fostering an inclusive work culture, and we have a tremendously diverse workforce that drives our ability to innovate and maintain excellence. 

Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission. Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive.  

JOB TITLE: Creative and Brand Advisor

Department: People and Strategy

FLSA Status: Exempt

ABOUT THE ROLE:

We are looking for a Creative and Brand Advisor who is driven to have a positive impact on the employee and member experience. You are a strategic thinker with a bias for action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you’re always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you!

Why You'll Love Working Here:

At Seattle Credit Union, we believe great work starts with great people. As a mission-driven organization, we are committed to fostering leadership at every level and live our values of being inclusive, invested, and inventive while building strong relationships across our teams and the communities we serve. By welcoming every voice, encouraging creative thinking, problem-solving, and supporting continuous growth and collaboration, we empower our employees to thrive while helping make prosperity a reality for our members and the communities we serve.

The Creative and Brand Advisor will serve as an advanced independent contributor responsible for translating marketing strategies into high-quality creative work and consistent brand experiences, while leading campaign execution, branch brand relationships, Spectrio administration, and vendor delivery across physical and digital channels. This is an exciting opportunity to bring forth new ideas and see those ideas come to life!

WHAT YOU WILL DO:

• Plan and manage assigned multi-channel campaigns from intake through delivery, coordinating scope, timelines, approvals, production, deployment, and closeout.
• Develop and adapt high-quality visual assets for digital, print, social media, email, website, online banking, branch, event, and paid-media applications.
• Apply and steward Seattle Credit Union brand standards across materials, campaigns, physical environments, and partner-produced work.
• Serve as a primary marketing relationship partner for branches by gathering needs, advising on brand-aligned solutions, coordinating requests, and maintaining visibility into local priorities.
• Translate approved creative briefs into campaign concepts and production-ready assets while maintaining accessibility, channel specifications, compliance, and brand quality.
• Provide recommendations on visual hierarchy, format, production method, materials, cost, timing, and vendor approach.
• Independently resolve complex production issues and reprioritize work as needs change; identify material risks, recommend a course of action, and secure stakeholder alignment before implementation when decisions affect scope, budget, compliance, or brand standards.
• Maintain organized source files, templates, specifications, vendor records, inventories, and production documentation to support continuity and reuse.
• Contribute ideas beyond the immediate area of expertise and participate in holistic campaign and brand decisions.
• Other duties as assigned.

WHAT YOU WILL BRING:

Education Requirements:

• Two years of college or an equivalent combination of education and relevant experience.
• Minimum of 4–6 years of progressively responsible experience in a relevant field.

Basic Qualifications:

• Advanced knowledge of graphic design, brand systems, creative production, campaign execution, and vendor management.
• Advanced proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.
• Experience managing creative projects and multi-channel campaign deliverables from intake through final production.
• Experience administering digital signage or comparable content-management systems; Spectrio experience is strongly desired.
• Experience managing external vendors, estimates, specifications, production schedules, installation, and quality assurance.
• Ability to interpret creative briefs and independently recommend effective, brand-aligned creative and production solutions.
• Working knowledge of print production, signage, environmental graphics, digital asset specifications, accessibility, and brand governance.
• Working knowledge of compliance and regulatory considerations in financial services marketing.
• Ability to independently manage new or complex situations, exercise sound judgment, and deliver practical solutions.
• Ability to build collaborative relationships across departments and align key stakeholders before implementation.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

Preferred Qualifications:

• Bachelor’s degree in graphic design, marketing, communications, or a related field.
• Experience in a financial institution or other regulated industry.
• Experience supporting branch, retail, signage, environmental brand, or local-market programs.
• Experience with Spectrio, project-management platforms, WordPress, HubSpot, social publishing tools, or comparable systems.
• Experience with motion graphics, video editing, or photography.

Working Conditions:

• This is a hybrid role with work performed remotely as well as planned events in an office and/or branch environment in the Greater Seattle area of Washington State.
• Team members may attend special off-hour meetings and seminars.
• The nature of work may include prolonged periods of sitting at a desk and working on a computer.

Essential Duties: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Communicate clearly and professionally with internal and external stakeholders.
• Build and maintain positive working relationships across teams and departments.
• Collaborate with teammates to meet deadlines and deliver quality outcomes.
• Respond to questions, issues, or requests with empathy and sound judgment.
• Support team initiatives, projects, or process improvements as assigned.

The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits: Seattle Credit Union supports and invests in our employees. We offer many great benefits, including low-cost medical contributions and zero contributions for dental and vision plans. Additionally, SCU offers a generous paid time off program and a 401(k) plan with a dollar-for-dollar employer match up to 5%.

Compensation: Compensation is based on the candidate's geographical location, calculated based on an adjustment factor from the Seattle area market compensation.

At-Will Employment Statement: We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages all to apply, including those with different backgrounds, disability, ages, ethnicities, races, religions, gender identities, sexual orientations, national origins, or veteran status’ protected by applicable federal, state, or local law.