Count Team Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• Discounted Casino bus tickets  
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month 
• 20% discount for Starbucks, Ara Spa, and all food outlets 
• 100% Colorado Gaming License reimbursement after 90 days of employment 
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program 
• Career development opportunities 

Responsibilities include: 

• Responsible for actively building and retaining customer relations and acts as a    mentor to employees to provide superior customer service.
• Hires, trains, evaluates, motivates, and, when necessary, terminates Count Room personnel in accordance with Ameristar Black Hawk Casino Resort & Spa policies and procedures.
• Maintains protection of extremely substantial amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
• Ensures that procedures and proper controls are affected to protect counted receipts.
• Maintains close control over all activity in the Count Room by awareness of changes and/or problems which may affect the security of the currency in the Count Room.
• Schedules Count Room personnel and obtains signatures daily as required by the Colorado Division of Gaming.
• Observes count, reviews count slips, and reconciles total funds to ensure the integrity of the count.
• Transfers receipts to the Cage and the corresponding documentation to the Revenue Audit Department on a daily basis.
• Remain in compliance with all ICMP (Internal Control Minimum Procedures); cooperate and comply with all audit requests.
• Operates within the department budget.

• Management experience
• Experience with Casino operations preferred, but bank vault operations are acceptable.
• Familiar with gaming regulations regarding count room operations.
• Ability to lift and transport up to and sometimes over fifty pounds multiple times in an 8-hour shift.
• Able to obtain and maintain a Colorado Gaming License.
• Ability to communicate effectively with coworkers and management.
• Ability to identify different denominations of gaming chips and currency and quickly count stock chips and currency.
• Ability to bend, squat, reach and twist to be able to retrieve full and empty coin boxes.
• Ability to push/pull the drop cart, with assistance, which can weigh up to 2,000 pounds.
• Ability to remain standing for majority of shift and make way around the Count Room in an efficient manner.
• The noise level in the work environment is moderate.
• Must be flexible to work varying shifts and time schedules as needed.
• Knowledge of Oasis computer system, state operation of currency counting equipment, and 10-key calculator.
• Knowledge of cashiering or banking operations.
• Ability to communicate effectively with subordinates, coworkers, and management.
• Ability to count and separate varying denominations of chips and currency.
• Ability to motivate and direct the performance of subordinates.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer