Coordinator, Global Content

Who We Are  

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.  

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.    

The Need  

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Coordinator, Global Content. 

The Coordinator, Global Content manages the maintenance, curation and accessibility of content within IJM’s Digital Asset Management (DAM) systems and related platforms. This role ensures efficient workflows and smooth coordination across global teams, from content ideation to archiving. It also supports content creation, strategy and cross-functional collaboration.   

This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Manager, Global Content & Story Operations and is only available for candidates with the right to work in the US.   

Responsibilities 

Networking & Partnership 

• Build and maintain relationships with content creators and DAM users.   

• Stay updated on subject consent changes with Regional teams.  

• Act as the main POC for internal teams on the DAM system.  

• Serve as the primary contact with the DAM vendor for daily tasks. 

Communication 

• Distribute regular emails to teams highlighting new content in the DAM.  

• Manage the DAM and content request inboxes.  

• Respond promptly to emails, calls and online communications. 

Documentation, Reporting & Data Management 

• Provide insights on asset usage to inform global content strategies.   

Training and Development  

• Champion the DAM system as IJM’s single source of truth for content, encouraging global adoption and consistent usage.   

• Deliver onboarding and regular training for new and existing users.  

Clerical and Administration 

• DAM System Administration: Oversee user management, approve uploads and downloads, and ensure assets are consistently tagged and categorized for optimal discoverability.   

• Manage the global consent form and pseudonym library.  

• Coordinate global content gathering projects.  

General tasks   

• Manage projects within a work management software system.   

• Follow-up with colleagues on deliverables and project needs. 

Qualifications:   

Education & Experience  

• Required Bachelor’s Degree in Marketing, Communications, Library Science or a related field.  

• 2+ years of experience in digital asset management, global content coordination, project coordination or similar roles.  

• Experience working with DAM systems and familiarity with taxonomy and metadata standards. 

Technical Competencies  

• Proficient in using DAM systems and content management platforms.  

• Strong project management and organizational skills with a focus on process improvement.  

• High attention to detail.  

• Excellent verbal and written communication skills.  

• Ability to manage multiple priorities in a fast-paced environment. 

Non-Technical Competencies  

• Collaborative and service-oriented mindset.  

• Self-managed.  

• Adaptable and comfortable working with remote teams in multiple time zones 

Other Duties: 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities, and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor.    

Application Process:   

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.  

*What is a statement of faith?  
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.  

What does IJM have to offer?  

• Comprehensive Medical/Dental/Vision benefits  

• Monthly commuter and parking benefits in the DC metro area  

• Retirement benefit options   

• Paid leave starting at 23 days  

• 12 holidays (plus early release the day prior)  

• Daily, quarterly, and annual community spiritual formation  

• Robust staff care resources  

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes.  

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.  

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.  

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