Contract Implementation Specialist

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

The Contract Implementation Specialist serves as a support for the Associate Contract Specialists on the Contract Implementation team. This individual will manage the ServiceNow intake queue for contract implementation submissions and monitoring of the general email box. Other duties include various tracking and administrative tasks such as returning agreements to providers and monitoring of email boxes. This person serves as the central point for preparing, mailing, and tracking contract implementations. The Contract Implementation Specialist is responsible for ensuring all required documentation has been received and submitted for implementation and ultimately shared with the provider where applicable.

Job Description

Key Responsibilities/Duties – what you will be doing (top five):

· Manage the intake of Contract Implementation requests in Service Now

· Assign to relevant Associate Contract Specialist

· Monitor email boxes and track volumes where applicable.

· Store contracts and all associated documentation and information appropriately as directed by Manager

· Provide status reports on a regular basis regarding volumes and assignments.

· Prepares tracking documents and supports the Associate Contract Specialists under the guidance of the Manager

· Manages/participates in special projects.

· Other duties and projects as assigned.

Qualifications – what you need to perform the job

Education, Certification and Licensure

·Required: High School or equivalent

Preferred: Bachelor's Degree

Experience (minimum years required):

· 1-2 years administrative experience in health care preferred.

· Advanced knowledge of Microsoft Office (Word, Excel, and PowerPoint applications required.

Salary Range

$26.40 -$39.61

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization.  The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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