Content Marketing Lead

Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.

About this role

Omniscient Digital is growing quickly, and we deeply believe in our commitment never to compromise content quality. It’s what differentiates us from other agencies. Writing great content requires great writers.

We seek to bring on an experienced writer/editor to support our team as a Content Marketing Lead. In this client-facing role, you would manage the production process, create content briefs, and support our team of writers and editors in crafting compelling, high-quality content for our clients. Ideally, you have experience writing and/or editing content in the context of marketing, journalism, or related fields. You feel confident leading a team of creators, balancing multiple clients, and know how to execute a content calendar from start to finish.

What you’ll do

• You’ll work with an Organic Growth Strategist counterpart to ensure the clients you manage (your pod) receive high-quality deliverables that align with your collective strategic and editorial vision

• Work closely with your strategist to define, execute, and ensure alignment on client-focused content strategy and client goals, including building out content roadmap reports and content briefs

• Oversee content production for a small team of writers and editors, including assignment, client communication, quality control, due date fidelity, and freelancer accountability

• Own the client SME interview process (conducting research, building out relevant questions, and managing/leading interviews)

• Manage client interaction, including educating the client about content processes, managing expectations, and answering content-related questions

• Represent the content team in client meetings, Slack channels (internal and external), email, Airtable ownership, etc.

• Display a clear understanding of content types and best practices (blogs, updates, case studies, etc.) and ensure these content types are delivered to our standards

• Support (and sometimes lead) experimentation projects within the content or larger client success team

• Act as a conduit between client happenings and the content team—effectively reporting analysis, progress, challenges, and new developments as they arise

• Establish and ensure content guidelines (voice/tone, style, etc.) are met based on client POV and Omni guidelines

• Promote a culture of consistent improvement, vitality, and quality work through new and established processes, collaborations, and projects

• Assist in freelance staff hiring, project management, and onboarding

• Step in to write or edit for clients while maintaining a consistent client load

Who you are

• You’re experienced in editing and/or writing SEO and other forms of content marketing. You’re meticulous, leaving no rock unturned, no modifier dangling.

• You have excellent written and verbal communication skills, and healthy analytical and critical thinking skills. You’re skilled at finding the story within complicated topics and can help our writers capture a client’s brand voice in every piece of writing.

• You can juggle multiple projects and responsibilities with multiple people (and personality types) at once.

• You have experience interviewing subject matter experts. You’re comfortable independently conducting SME interviews to add industry opinion and narrative to your content. You know how to draft questions to get the information you need and how to structure stories around the answers. And you can help others do the same.

• You’re no stranger to content briefing. You know what information writers need to craft content that’s helpful for the intended audience, differentiated from competing content on the topic, and effective in getting real business results for clients.

• You’re adaptable and open to experimentation. Change is inevitable. You’re ok with that and deeply interested in how we can change for the better, whether that be by streamlining processes or exploring new areas of opportunity.

• And yet you’re also process-oriented. You try to be as efficient as possible and manage your time accordingly.

• You have a positive attitude. You’re kind, passionate, curious, and friendly! You’re open to exploring new ideas and feel passionately about excellent content. You welcome feedback and love learning how to improve.

• A degree in English, creative writing, journalism, or content marketing is preferred but not required.

FYI, the application passcode is “words woods”

Some B2B, SaaS, and/or marketing experience. We primarily work with clients in these fields. Writing and/or first-hand experience in one or more of these areas will help you acclimate to our working environment and excel.

How you benefit

We’re here to enable you to do great work and grow.

• You’ll hone your executive presence and communication skills.

• You can work from anywhere — we’re a 100% remote company.

• You’ll have opportunities to take on more responsibility and grow the business.

• You’ll have the option to travel with us to annual team retreats and workshops.

Interview Process

Here’s what to expect:

• You apply

• If we’re interested in your application, we’ll send you an assessment

• We’ll do a 1-on-1 interview with you

• You’ll meet a few members of the team

• We’ll decide if we’re a good fit and whether or not we’ll extend an offer

Ready to apply?

Keep scrolling to submit your information. We’re excited to meet you!

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We know the confidence gap and imposter syndrome (yes, we have it, too) can sometimes hold us back from applying for a job. But there’s no such thing as a "perfect" candidate. Omniscient Digital is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if the idea of this role excites you.

Omniscient Digital is an equal opportunity employer. We ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

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About Omniscient Digital

Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.

We pride ourselves on being lean, agile, and experimental. Our team thrives on R&D and innovation, always exploring the smartest ways to deliver exceptional results. We believe in a culture of building and shipping — whether it’s client deliverables, new services, or internal tools that keep us ahead of the game.

If you’re looking for a role where you’ll tackle challenging problems, work with ambitious brands, and help shape the future of organic growth, let’s talk.

Learn about the principles that drive how we work and build a company.

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By submitting your application, you agree that Omniscient Digital may collect your personal data for recruiting, global organization planning, and related purposes. Omniscient Digital’s Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Omniscient Digital’s use of your personal information.