Content Manager

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

The Sauce Labs content marketing team is a small and scrappy group that works with stakeholders across the business to produce engaging, valuable, and, ultimately, converting content across the marketing funnel. The team leans heavily into AI to enhance output and assist with overall program strategy. We seek an individual with demonstrable experience and a strong desire to leverage AI for research, outlines, SME interview question creation, and writing to produce technical, but relatable content.

As Content Manager, you will develop marketing content in a variety of formats, help manage its distribution across our digital channels, and be comfortable incorporating content strategy, creativity, project management, execution, and optimization into the entire process. You will report directly to the Sr. Manager of Content and partner with various teams to achieve content and campaign goals. 

Responsibilities:

• Develop and write various content types, including blog posts, email copy, social copy, and long-form content. 
• Manage the editorial calendar and campaign content deliverables for assigned campaigns. 
• Leverage AI tools to create initial content drafts and edit AI-generated content to ensure quality, accuracy, and adherence to brand voice.
• Post content on saucelabs.com (experience with CMS publishing highly desired) 
• Distill complex technical concepts into engaging and easily digestible content that aligns with company messaging and marketing goals.
• Collaborate with content marketing, web, product marketing, creative/design, marketing operations, and developer relations teams to achieve content goals.
• Incorporate SEO and AIO strategies and tactics to optimize content for search in both traditional web search and AI search 
• Pitch new content ideas and projects across channels that appeal to our enterprise audience 

Required Skills:

• 2-3 years of experience in writing or content marketing for technical enterprise audiences, preferably in the B2B SaaS/cloud industry.
• Strong understanding of SaaS/cloud technologies and software development methodologies.
• Proven ability to write for various customer personas and stages of the buyer journey.
• Experience managing an editorial calendar and content production workflows 
• Experience with AI content generation tools and best practices for editing AI-assisted content.
• Experience with website content management systems (CMS)
• Collaborative, self-motivated, and proactive worker who is comfortable pitching and ultimately owning projects from ideation to execution.

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.