Compliance Lead, KYC

The Role
We are looking for a Compliance Lead to join Block and support the continued build out of our Block Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Block business while protecting the broader financial ecosystem and the Company.
In this role, you will support the Block Compliance Know Your Customer (KYC) Operations program by building, developing, and leading a compliance operations team responsible for conducting in depth compliance reviews as part of our due diligence process.
You Will

• Oversee KYC team operations, including training, hiring, coaching, and managing staff and program development
• Develop and maintain procedures applicable to the team
• Identify training opportunities; design/coordinate the development of training materials
• Improve existing workflows, and streamline/ enhance operational efficiency
• Work with other Compliance Leads to promote strategic planning on team growth, organizational structure, focus areas, and quarterly goals
• Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements including customer identification, due diligence best practices
• Create, monitor, and meet important operational metrics and implement solutions with Compliance Operations program managers regarding any issues identified
• Communicate with program management on ongoing technology, and process/workflow change initiatives and ensure appropriate team adoption
• Maintain up-to-date knowledge on BSA/AML regulatory changes and landscape
• Provide guidance and insight on account escalations, including handling account escalations from junior team members
• Collaborate with Support, Risk, and other operations teams within Block

You Have

• 5+ years in a BSA/AML senior compliance / compliance operations role with a financial services firm in the payment or Fintech space
• 3+ years people management experience, including coaching and developing compliance specialists/ analysts
• Operational knowledge in executing and running a sound Compliance program with hands-on knowledge of MSB regulatory requirements
• Proficiency in BSA/AML laws and regulations, including having the ability to analyze regulations for determining permissible transactions and activity
• A metrics-driven approach to create substantiated solutions and efficiency
• Ability to present and communicate findings to senior leadership
• Relevant industry certifications (CAMS, CGSS, CFE, CFCS, CRCM)
• Knowledge of Bitcoin and other cryptocurrencies

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$101,500 - $152,300 USD
Zone B:
$94,400 - $141,600 USD
Zone C:
$86,300 - $129,500 USD
Zone D:
$76,200 - $114,200 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.