Compliance Analyst

This is a senior position within the compliance department that will interact with clients and CBP on a regular basis as well as act as a resource for internal team members and the compliance team.  This will require the ability to handle sensitive matters in a timely and professional manner. 

Job Responsibilities:

Performs a wide variety of duties including but not limited to:

• Reviews and analyzes customs forms CF 28 (Request for Information) and CF 29 (Notice of Action) to assist clients with determining the appropriate response to resolve the requests. Conducts entry audit, and runs reports to determine full scope of the issue covered by the CF28/CF29, and identify other clients who may be affected.
• Generates and analyzes ACE data reports and internal system reports related to customs compliance and regulations.
• Proactively identifies errors in entries and compliance issues through reporting and analytics, proposes corrections and process improvement to avoid similar issues in the future. Works with Deringer’s operations team and auditors to address the issues and implement preventive procedures.
• Collaborates with corporate / regional auditors and conducts internal audits to assess customs compliance and regulations.
• Collaborates with Regulatory Affairs to develop and implement trade and compliance procedures.
• Evaluates and analyzes Free Trade Agreements, inquiries, such as USMCA, for validity. Conducts FTA eligibility analysis.
• Provides recommendations for improvement and cost savings initiatives.
• Identifies and mitigates compliance related risks such as tariff implications, trade agreements and other compliance related issues.
• Files PSCs, tenders of duty, protests and prior disclosures as needed.
• Maintains and develops client relationships.
• Advanced HTS classifications.
• Acts as a resource and provides guidance to Deringer’s various offices and departments.
• Drafts professional communications and responds to correspondence.
• Ensures compliance with Deringer specific policies and procedures, based on department’s specific tasks.
• Stays up-to-date on regulations, laws, guidelines and Deringer’s requirements. Reviews Federal Register, CSMS Messages, and International Trade Today (ITT), analyzes regulatory changes and reports finding to the departments’ leadership. Acts as a resource to internal and external clients.
• Researches binding rulings, summarizes finding and applies logical conclusions to questions presented by external and/or internal clients; reports finding to departments’ leadership for next level review.
• Conduct basic legal and regulatory research and presents findings in a professional manner.
• Proactively and timely coordinates dissemination of information obtained from customs publications, projects and research back to operations including other locations; this involves interrogating Deringer’s systems to understand who needs the information.
• Performs calculations, reconciliations, analyzes reports, researches, and tracks and troubleshoots.
• Pursues new sales’ leads; discusses and sells the Company’s services to current clients and promptly forwards potential leads to designated person (soft selling).
• Handles confidential and non-routine information.
• Facilitates projects of various scope and size.
• Writes or provides presentation on a wide variety of topics.
• Performs other tasks as assigned by management.
• May require occasional travel (less than 10% of time).

Education and Experience:

• Licensed Customs Broker.    
• Bachelor’s degree or equivalent experience.
• Minimum five years of industry related experience.
• Previous technical/compliance background and language skills are a plus.

Knowledge, Skills and Abilities:

• Advanced HTS classification experience.
• Strong customer service skill set preferred.
• Intermediate or advanced skill in Microsoft Excel especially and other Microsoft office products (i.e. Word, Power Point).
• Strong analytical skills including ability to analyze and summarize large set of complex data.
• Strong communication skills including writing skills.
• Strong problem-solving and critical thinking abilities. 

Competencies:

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Work Standards – Sets high standards and well-defined realistic goals for one’s self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work.

Working conditions and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Predominately sedentary light office position with high frequency of keyboarding/computer work required (67% - 100% of the workday).

The employee is required to regularly use hands and fingers; talk and hear.

The employee is occasionally required to walk.

Specific vision abilities required by this job include close vision and the ability to focus.

The employee usually works in a quiet environment.

Disclaimer:

The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities.  Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.