Community Lead

Rillet serves finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight.

Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score. High-growth AI customers like Windsurf, Postscript, and Finch love our ship velocity, because their financial stack needs to scale as quickly as they do.

This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI.

Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility.

Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for.

Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan.

In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies.

As Community Lead, you’ll roll up your sleeves to build and run programs that connect Rillet’s customers and amplify their voices. You’ll own execution end-to-end, from building online forums to hosting events, while laying the foundation for a scalable community function. Over time, you’ll have the opportunity to expand into strategy and leadership as the community grows.

• Manage and grow Rillet’s customer community (online and offline)

• Own and manage our event calendar, planning dinners, unique events and conferences

• Partner with Marketing, Customer Success, and Product to capture and share customer stories.

• Create toolkits, resources, and communications that keep finance leaders engaged and supported.

• Identify and nurture customer advocates who champion Rillet’s mission.
  

• 2–4 years of experience in community management, field marketing, or a related role.

• Strong project manager who enjoys owning details and delivering programs end-to-end.

• Excellent communicator with strong writing and relationship-building skills.

• Comfortable facilitating events and conversations — online or in person.

• Curious and data-aware: you measure what’s working and adapt quickly.

• Self-starter who thrives with ownership, but collaborates well across teams.

• Excited by the opportunity to grow into a leadership role as the community scales.

Life at Rillet:

• Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.

• Room to Grow: We're building a team of ambitious, high-performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation.

• Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.

• Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.