Serve as primary client contact for commercial insurance accounts: handle policy changes, billing questions, claims support, issue ID cards and COIs, process endorsements and renewals, and maintain accurate client records.
Job Title: Commercial Lines CSR/ AM
Location: Mountainside, NJ
About Us:
We are a family-owned and operated independent insurance agency with a 60-year history of serving New Jersey and beyond. We pride ourselves on building strong relationships with our clients and providing exceptional service.
Position Summary:
We are seeking a friendly and reliable Commercial Lines CSR/ AM to join our close-knit team. In this role, you will be the primary point of contact for our valued clients, assisting them with their insurance needs and ensuring a positive experience.
Key Responsibilities
Responsibilities:
- Assist clients with policy changes, billing inquiries, and claims support.
- Issue insurance ID cards, certificates of insurance, and other policy documents.
- Process endorsements and renewals.
- Maintain accurate client records.
Skills, Knowledge and Expertise
Qualifications:
- 2+ years of experience in commercial lines insurance
- Active Property & Casualty (P&C) license
- Strong computer skills (Microsoft Office Suite)
- Excellent communication and interpersonal skills
Benefits
Benefits:
- Competitive salary, depending on experience
- 401(k) with employer match
- Paid time off
- Health, dental, vision, and life insurance
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
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