The Commercial Lines Account Manager provides client service, manages commercial accounts, negotiates rate terms, and educates clients on insurance policies and compliance.
Position Summary: The Commercial Lines Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts.
Supervisory Responsibilities: None
Essential Tasks:
- Collectively plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines
- Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
- Generating premium allocations for clients; advanced Microsoft Excel proficiency
- Negotiating rate terms and conditions with Carriers on behalf of clients
- Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.)
- Prepares necessary proposals, summaries of insurance and applications, submits them to appropriate insureds and carriers, obtains clients’ signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer
- Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
- Consults, informs and educates audit procedures to clients in conjunction with producer
- Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
Core Competencies:
- Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
- Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
- Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
- Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
- Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
- Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
- Dependability: Acknowledgment of the importance of being present and punctual.
- Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
- Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
- Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Experience and Education:
- 3-5 years of Commercial Property & Casualty Insurance experience required
Licensing and Credentials:
- Active General Lines or Property & Casualty License required
Systems:
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Location:
- In office or remote position based out of our Jackson, TN office location
Physical Requirements:
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity prescription incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Company paid holidays, plus PTO
- Employee Wellness Program
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Higginbotham Colorado Springs, Colorado, USA Office
3630 Sinton Road, Suite 200, Colorado Springs, United States, 80907
Higginbotham Lakewood, Colorado, USA Office
225 Union Blvd, Suite 575, Lakewood, United States, 80228
Similar Jobs
Insurance • Professional Services • Sales • Financial Services
Serve as primary client contact for commercial insurance accounts: handle policy changes, billing and claims support, issue ID cards and certificates, process endorsements and renewals, and maintain accurate client records to ensure excellent service.
Top Skills:
Microsoft Office Suite
Insurance • Professional Services • Sales • Financial Services
Client-facing commercial account manager providing insurance and risk management expertise to retain and grow clients, perform coverage analyses, coordinate risk mitigation, maintain carrier relationships, and support producers to write large new commercial business.
Insurance • Professional Services • Sales • Financial Services
Manage and service a book of commercial lines accounts, respond to client policy and coverage questions, consult on policy changes and risk management, market and quote new business and renewals, and coordinate with producers and carriers to obtain competitive coverage and pricing.
Top Skills:
ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft WordOnline Rating Portals
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
