Commercial Account Executive

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Today we are…

• The fastest email experience in the world

• Loved and adored: see what our customers say

📣 We've joined forces with Grammarly to build the AI-native productivity suite of the future, with Superhuman as the central communication layer. This partnership accelerates our mission to help professionals achieve their potential — now at even greater scale.

Come shape the future of email, communication, and productivity!

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors included Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Commercial Account Executive, you will drive Superhuman's upmarket expansion by executing strategic, value-based selling to mid-market organizations while consistently achieving higher average contract values through comprehensive solution selling and multi-threaded relationship building.

• Drive Superhuman's upmarket expansion by consistently achieving higher average contract values through strategic deal structuring and comprehensive solution selling.

• Navigate complex sales cycles with mid market organizations, managing multiple stakeholders and approval processes.

• Execute a value-based selling approach, positioning Superhuman's solutions based on customer impact and ROI.

• Build advocates and cultivate multi-threaded relationships at senior levels, including C-Level and VP.

• Own pre-sale contract conversations and negotiations.

• Experiment with new processes and adapt to changing customer environments.

• Collaborate with cross-functional teams (Sales Development, Customer Success, Sales Engineering, Product) to achieve sales outcomes.

• Develop strategic account plans to ensure customer success and growth.

• Maintain a high level of rigor in pipeline management, forecasting, and account planning.

• Develop and execute outbound sales strategies specifically tailored to mid market accounts to identify and engage new prospects.

• Experience: You likely have 2-3+ years of relevant professional sales experience as a closer, preferably selling B2B SaaS products to a SMB or mid-market target customer.

• Mid-Market Sales Excellence: You have a proven track record of closing five and/or six-figure+ deals with mid-market organizations (200-1500 employees). You've successfully navigated complex sales cycles, built consensus among diverse stakeholders, and consistently exceeded quota in dynamic markets. You excel at selling comprehensive solutions and bundles rather than point products, understanding how to position integrated offerings that deliver maximum value.

• Value-Based Selling: You have proven success positioning solutions based on customer impact and ROI rather than features. You excel at quantifying business value, building compelling business cases, and connecting product capabilities to measurable outcomes that matter to executive buyers.

• Sales Methodology Expertise: You're well-versed in structured sales methodologies like MEDDICC, Challenger Sale, or similar frameworks. You systematically qualify opportunities, identify key criteria, and map stakeholder influence to achieve predictable sales outcomes.

• Bias to Action: You value speed. You take thoughtful and prompt steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.

• Relationship Builder: You place a high value on building strong relationships internally and externally. You excel at creating advocates within prospect organizations, mapping complex approval processes, and influencing internal narratives to build consensus toward your solution.

• Excellent Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment.

• Operational Rigor: You maintain discipline in forecasting, pipeline planning, and account management. You use data to generate insights and outcomes, maintain accurate CRM hygiene, and provide reliable forecasts that leadership can count on for business planning.

• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.

• Bar Raiser: You enjoy helping others grow and succeed. You elevate standards and help others reach their highest potential.

• Executive Presence: You have demonstrated experience managing complex, multi-threaded deals with senior executives including C-Level and VP stakeholders. You can command the room, facilitate strategic conversations, and position yourself as a trusted advisor to senior leadership.

• Strategic Thinking: You have a proven ability to achieve results and adapt quickly. You develop comprehensive account plans, identify growth opportunities, and think beyond individual deals to build long-term partnership strategies.

• Cross Functional Collaborator: You have strong collaboration skills and cross-functional influence. You work seamlessly with Sales Development, Customer Success, Sales Engineering, and Product teams to orchestrate complex sales processes and ensure customer success from day one.

Our US-based salaries for this role range from $126,000-142,000 USD OTE. Our Canada-based salaries for this role range from $120,000-$150,000 ****CAD OTE. The OTE range does not reflect total compensation, which includes base salary, commission, benefits and company equity.

We take a location-based pay approach and compensation for this role is dependent on several factors such as location, work experience, job-related skills, business needs, and market demands.

We're open to hiring talented individuals in the United States and Canada. While specific benefits vary slightly by location, we're committed to providing equitable, comprehensive benefits for all team members.

Taking Care of Your Future 🙏

• Comprehensive medical, dental, and vision coverage for you and your family

• Mental health support and counseling services

• Retirement savings plans with employer matching

• Life and disability insurance coverage

Generous Time Off 🏝

• Generous paid vacation days and public holidays

• Comprehensive parental and caregiver leave policies

Investing in Your Growth ✍️

• Professional development budget for courses, training, and books

• Regular feedback and career development check-ins

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• MacBook Pro laptop for your work

• Standard setup with monitor, keyboard, and mouse/trackpad

• Generous budget to make your workspace your own

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.