The Inside Sales Representative will provide customer service, process orders, write bids, and manage customer relations efficiently.
Denver Industrial Pumps, a SunSource company, is a full-service distributor of pumps and related equipment. Our central location is headquartered in Golden, Colorado and our Pump and Process Solutions division is located in Casper, Wyoming. We carry an average inventory of 300 + pumps that include: centrifugal, drum, submersible, air diaphragm, rotary vane and magnetic drive types. We also offer full-service repair for pump assemblies, base mounting, alignment, impeller trims and balancing, performance and hydrostatic testing. The primary markets we serve are: oil field/refining, industrial, municipal, pharmaceutical, mining, power generation, commercial, food & beverage, OEM and government.
Denver Industrial Pumps is looking for an experienced individual to fill the role of Inside Sales Representative. In this position, you will:
Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
Writes bids and quotations when appropriate and performs follow-up procedures
Documents all customer contact and sales activities in the ACS system
Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
Supports Outside Sales in implementing sales and marketing plan.
Keeps current on relevant products
Attends product and sales training meetings as required.
Updates and maintains database
Requirements:
2+ years of proven sales and/or customer service experience
Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
Excellent people skills. Interacts effectively and works productively with a wide range of people
Organized and detail-oriented
Fast learner with the ability to grasp new concepts
Persuasive, amiable, self-motived, and goal oriented
Excellent written and oral communication skills
MS Office (i.e. Word, Excel) savvy
Must be able to type 40 WPM
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
Top Skills
MS Office
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