Cloud IT Lead Engineer

JOB SUMMARY

This position is an integral member of our Cloud Operations and Engineering Team. The individual in this role is responsible for supporting the design, development, and maintenance of our technical cloud solutions, ensuring their efficient and reliable operation. This individual will be a leading contributor to our technical ecosystem that includes cloud infrastructure, networking, application support, integrations, and IaC implementation.   They will work closely with other technical professionals, analysts, and engineers to build and optimize solutions, ensuring quality, integrity, and performance. The ideal candidate is adaptable, solution-oriented, and capable of collaborating across multiple teams providing excellent technical leadership. The incumbent may be involved in every aspect of the technical process from idea generation, analysis, design, build, and support using various technologies and design patterns.

ESSENTIAL RESPONSIBILITIES

• Technical Leadership: Lead the design, development, and implementation of cloud-based solutions, ensuring alignment with architectural/security standards and business requirements.
• Solution Delivery: Oversee projects from conception to deployment, ensuring high-quality, on-time, and within-budget delivery of cloud-based solutions.
• Automation & CI/CD: Drive infrastructure as code (IaC) adoption and implementation using tools like Terraform, CloudFormation, Ansible. Design, build, and optimize CI/CD pipelines in GitLab to effectively implement our IaC strategy and maintain compliance with our DevOps Team and practices.
• Collaboration & Communication: Partner with cross-functional teams (IT, product, analytics, and business) to gather requirements, provide technical guidance, and ensure seamless integration of cloud solutions. Work with software engineers, DevOps, SRE, and product teams to align cloud solutions with business needs.
• Technical Governance: Enforce best practices for cloud security, compliance, and performance optimization.
• Mentorship & Development: Mentor and guide junior engineers, fostering a culture of learning and technical excellence.
• Innovation & Research: Stay at the forefront of cloud technologies, evaluating new tools and approaches to enhance our cloud capabilities.
• Problem Solving: Provide expert-level troubleshooting and support for complex cloud-related issues.
• Monitoring & Reporting: Proactively monitor system performance, identify potential issues, and provide regular status updates to leadership.

EXPERIENCE

Required

• 7 years of experience in one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects

• 7 years of experience in technical problem solving, solution implementation, team/project collaboration

• 7 years of experience in basic computer science concepts and principles, common operating systems, development languages/scripting 

Preferred

• 9+ years of experience with enterprise technology platforms, application development tools, and the software development lifecycle.
• 9+ years of experience defining system architectures and making technical decisions based on feasibility, cost, and security in a cloud environment.
• 9+ years of experience working with cloud platforms (AWS, Azure, GCP) and their services.
• 9+ years of experience with technical governance, quality assurance, and security best practices.
• 9+ years of experience translating business requirements into technical designs and implementing fault-tolerant, scalable, and maintainable cloud solutions.
• Experience in the healthcare industry.

SKILLS

• Technical Expertise: Deep understanding of cloud computing principles, architectures, and services (AWS, Azure, GCP).
• Problem-Solving: Exceptional analytical and problem-solving skills with a focus on detail and accuracy.
• Communication & Collaboration: Excellent communication, interpersonal, and collaboration skills.
• Leadership: Proven ability to lead technical projects and mentor junior engineers.
• Adaptability: Ability to thrive in a fast-paced, innovative environment and adapt to evolving technologies.
• DevOps: Experience with DevOps practices, automation, and infrastructure-as-code.

EDUCATION

Required

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or related field

Preferred

• Master's degree in Computer Science, Information Systems,  Computer Engineering or related field

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• At least (1) certification in GCP, AWS, or Azure.

• Multiple architect and or engineering certifications in a couple cloud providers, Terraform certification, Gitlab SAAS certification, SAFE/Agile certification.

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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