Clinical Training Lead, Virtual Care

At Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.

We’re building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and 92+ NPS, we're rapidly scaling our impact. Our team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel that have funded companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks.

We are seeking a Clinical Training Lead, Virtual Care to scale our robust clinical training program. This individual will help design, implement, and lead a comprehensive training platform that ensures Nurse Practitioners in virtual settings are equipped with the tools, skills, and knowledge to excel in their roles. The ideal candidate has experience in clinical education, thrives in a startup environment, and is passionate about empowering healthcare providers to maintain competencies and deliver high-quality care.

This role balances approximately 50% clinical practice and 50% administrative/training responsibilities, with flexibility based on organizational needs.

Key Responsibilities:

• Program Development and Implementation:

  • Scale a clinical training program tailored for virtual clinicians.

  • Develop core competencies, training protocols, and assessment frameworks for clinical roles.

  • Collaborate with leadership to identify skill gaps, training needs, and priorities across the organization.

• Content Creation and Delivery:

  • Help design engaging, evidence-based training materials, including presentations, manuals, videos, and e-learning modules.

  • Develop standardized onboarding processes for clinicians to ensure role readiness from day one.

  • Manage the delivery of live virtual and asynchronous training sessions.

• Competency Management and Quality Assurance:

  • Implement processes for competency assessments, skills validation, and continuing education.

  • Regularly evaluate the effectiveness of training programs and make improvements based on clinician feedback and key performance metrics.

  • Ensure training content adheres to current clinical guidelines, regulatory requirements, and company standards.

• Platform Design and Optimization:

  • Leverage our learning management systems (LMS) or training tools to house content, track progress, and measure outcomes.

  • Ensure scalability and user-friendly access to training materials for a geographically dispersed team.

• Cross-Functional Collaboration:

  • Partner closely with clinical leadership, operations, compliance and People to align training with organizational goals.

  • Collaborate with quality, legal, and compliance teams to ensure clinical competencies meet all regulatory requirements.

Preferred Qualifications:

• 1+ years of experience in clinical training, education, or a leadership role in a healthcare setting.

• Proven clinical excellence at Sprinter Health

• Experience building training programs from the ground up, ideally in a fast-paced, scaling organization.

• Proficiency with learning management systems (LMS), content development tools, and virtual training platforms.

• Understanding of adult learning principles and competency-based education.

• Exceptional project management, organizational, and communication skills.

• Ability to collaborate across teams and drive initiatives independently.

• NP clinical licensure