Clinical Subject Matter Expert

About Fusion Health
Most healthcare software is built for the easy cases. Fusion Health builds for the rest.

We support clinicians working in movement restricted communities, where care delivery is more complex and software reliability is critical. In these environments, systems need to work consistently because there is no room for failure. This has been our focus since 2006.

That is not an accident. It is who we hire.

Bryan Jakovcic(EY Entrepreneur of the Year) built this company and still personally interviews every single person who joins it. Because the people here are not a department or a headcount. They are the company. Fusion has been recognized by INC as one of the fastest-growing private companies in the United States for four consecutive years, including #8 in New Jersey and #38 in the NY Tri-State area, and by Deloitte on its Fast 500 list of fastest-growing technology companies in the United States. We are also proud to be certified as a Great Place to Work by Fortune!. That growth and recognition happened because the right people showed up and did something with it.

We are driven, self aware, and we own what we do. That is the culture. No more, no less.

If this is the kind of work you've been looking for, this is where you do the best work of your career.

What we offer:

• Medical, dental, and vision coverage
• 401K
• Generous PTO

Our teams are based in Woodbridge, NJ and Topeka, KS. We operate in a hybrid environment.

What You'll Do:

This role is vital to our organization's mission and growth, and if selected, you'll work on the following challenging and interesting projects:

• Become a subject matter expert in both client and Fusion applications, workflows and processes.
• Work with complex healthcare workflows, demonstrating knowledge of integrated workflows, applications and problem analysis to provide system solutions for organizational needs.
• Enhance customer insights by actively engaging with end-users, analyzing trends, and leveraging data to drive customer-centric decisions and product innovation
• Collaborate with key stakeholders to gather requirements and design customized EHR solutions that meet the specific needs of the organization.
• Configure and customize EHR workflows to align with clinical and administrative processes.
• Collaborate with cross-functional teams by actively engaging with teams, sharing expertise, and aligning on project objectives to ensure seamless client and new product implementations.
• Work to foster continuous improvement by identifying challenges, generating creative solutions, and contributing to product innovations that enhance client growth and efficiency.
• Communicate project progress, challenges, and solutions effectively to stakeholders.
• Adhere to HIPAA regulations for transactions, security and confidentiality.

Who You Are:

We believe in harnessing diverse talents and perspectives, and if you believe you have what it takes to excel in this role, we want to hear from you. We look forward to reviewing your application if you have the following qualifications and experience:

• Nursing or clinical background required.
• Knowledge of correctional healthcare is preferred.
• Bachelor's degree in a healthcare related field preferred.
• 2-4 years of experience in a similar role
• Proven experience in EHR system implementation and support.
• Strong understanding of healthcare operations and clinical workflows.
• Knowledge of healthcare regulations, including HIPAA.
• Proficiency in EHR software, clinical workflows and client management.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Attention to detail and commitment to quality.
• Ability to work independently and in a team environment.

• Willingness to travel on site to client facilities is preferred.
• Relevant certifications, such as Certified Correctional Health Professional (CCHP) are a plus.

Additional Details:

• This is a remote, full time, salaried role.
• Our normal hours of operation are Monday – Friday, 8:00 AM – 4:00 PM EST or CST
• This position description is not intended to be exhaustive, and other duties may be assigned as they arise.
• It is not expected that applicants have any familiarity with Fusion’s proprietary applications, Healthcare software, or Corrections/Public Health business processes. Qualified candidates will be able to demonstrate related experience and transferable skills that will work well with the Fusion team.
• At this time, this position is not eligible for employment sponsorship.
• Fusion is an equal employment opportunity employer.

Compensation:

• Salary Range: $80,000 - $100,000
• At Fusion, our salary ranges are designed to be competitive within our size and industry. Compensation is just one component of a comprehensive total rewards package that also includes benefits, flexibility, and growth opportunities.
• Individual pay decisions are informed by several factors, including location, experience, qualifications, skillset, and internal equity across the organization. While we expect most offers to fall within the stated range, each compensation decision is made thoughtfully, with consideration for both the candidate’s unique profile and our commitment to pay parity.

For Internal Use only: In reference to our Employee Referral Program, this opening is: Level 4