Lead strategic growth initiatives for DealShield, enhancing engagement with partner auctions and driving product adoption. Build relationships, ensure customer satisfaction, minimize churn, and represent the company effectively.
We are seeking a dynamic and relationship-driven professional to lead strategic growth initiatives for DealShield across the independent auction landscape.
This role is pivotal in expanding our national footprint, deepening engagement with partner auctions, and accelerating product adoption. As a trusted advisor and ambassador, you will represent DealShield at industry conferences and auction locations, build influential relationships with auction owners and managers, and champion initiatives that deliver exceptional value. Your primary focus will be driving awareness and utilization of the DealShield product, ensuring auction leadership and frontline teams fully understand its functionality and benefits. This is a high-impact opportunity to shape market presence, unlock revenue potential, and strengthen long-term partnerships.
The Client Relationship Senior Manager will build and maintain positive working relationships with customers to ensure ongoing satisfaction with company products and services, ensure customer retention, minimize churn, promote brand awareness and generate new business opportunities. Monitors customer experience and satisfaction by analyzing sales and performance data, engaging directly with clients either in person or remotely and representing the company in retention situations. Ensures appropriate, timely and effective engagement between customers and company service providers on a regular and ongoing basis.
Minimum Qualifications:• Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field.• 3+ years' experience in management or leadership role.
USD 108,800.00 - 181,400.00 per year
Compensation:
Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/30/2025
This role is pivotal in expanding our national footprint, deepening engagement with partner auctions, and accelerating product adoption. As a trusted advisor and ambassador, you will represent DealShield at industry conferences and auction locations, build influential relationships with auction owners and managers, and champion initiatives that deliver exceptional value. Your primary focus will be driving awareness and utilization of the DealShield product, ensuring auction leadership and frontline teams fully understand its functionality and benefits. This is a high-impact opportunity to shape market presence, unlock revenue potential, and strengthen long-term partnerships.
The Client Relationship Senior Manager will build and maintain positive working relationships with customers to ensure ongoing satisfaction with company products and services, ensure customer retention, minimize churn, promote brand awareness and generate new business opportunities. Monitors customer experience and satisfaction by analyzing sales and performance data, engaging directly with clients either in person or remotely and representing the company in retention situations. Ensures appropriate, timely and effective engagement between customers and company service providers on a regular and ongoing basis.
Minimum Qualifications:• Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field.• 3+ years' experience in management or leadership role.
USD 108,800.00 - 181,400.00 per year
Compensation:
Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/30/2025
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