Client Onboarding Specialist (Sales)

About The Position
Company Overview
AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations leverage our proprietary advertising software platform, Ui.Marketing.
Summary of Role
The Onboarding Specialist will be responsible for onboarding AdCellerant's new media and agency partners into the AdCellerant platform and training them on our product offerings. This individual will be a self-starter, highly organized, proactive, and knowledgeable of the digital marketing space. Day to day tasks include product training, 4-legged sales calls, and developing strategic proposal recommendations.
Responsibilities
Onboarding : This position is primarily responsible for the onboarding of new partners on all AdCellerant platforms and products. This will require creating a customized curriculum for each partner, detailed follow up on the process, and being a strategic resource for guidance during the process.
Revenue growth : The top priority of new partners is generating revenue and hitting the digital-specific goals they have set for this partnership. It is crucial to track these goals, conduct ongoing calls with partners to identify sales opportunities, and join sales calls to help win the business.
Training : Each new partner goes through an extensive training process that includes training on AdCellerant's software and products. The Onboarding Specialist will be responsible for hosting these trainings and focusing on the why and the how of each product.
Strategy : One of the main revenue drivers for our partners is creating strategic proposals they can bring to their clients. This role will require building out product recommendations for their clients, and also be able to communicate the reasoning back to the partner.
Communication : Internal communication with the team will be a crucial responsibility of this role to retain and drive revenue through our partner resellers. External communication will include maintaining and elevating our standards of superior customer service, presenting complicated digital advertising information in an easy-to-understand format for our partners, their clients, and potential advertisers.
Troubleshooting : When problems arise, it will be necessary to perform troubleshooting steps to ensure that issues are properly resolved. Also, it will be part of your responsibility to document best practices so if the same issue arises in the future the team is better prepared to handle it.
Requirements

• 2+ years of experience working with customers in digital marketing, data, operations, and/or advertising
• Ability to communicate, present, and influence all levels of an organization, including executive and C-level
• Proven ability to articulate the distinct aspects of digital products and services
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communication skills
• Salesforce experience a plus
• Ability to travel up to 25% for onboarding opportunities
• BA/BS degree or equivalent

Location Information
This role is required to be located near our Denver, CO office, with hybrid work from home flexibility.
Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.
Compensation
Compensation for this role is a combination of salary and bonuses, targeting a total annual compensation range of $55,000 - $80,000.
Benefits
AdCellerant offers full-time employees:

• Paid vacation, holidays, and sick days
• Health/dental/vision benefits
• 401k retirement plan and company match contribution
• Generous paid parental leave
• Wellness Program
• Work from home flexibility
• Denver, CO headquarters available for hybrid work with in office perks

Life at AdCellerant
Our top priority is our team above everything else. We set out to build a great workplace, followed by a great company. We know that if our team is motivated, all the company's business objectives can be achieved. Our goal of team first since our founding has led to being recognized in a few ways we are proud of:

• Denver Business Journal "Best Workplace"
• Built In Colorado's Best Workplaces 2018, 2019, 2020, 2022, 2023
• Inc. 5000 Award for Fastest Growing Companies in the U.S, 5 years running: 2018 - 2022

Those who join our team join the ranks of an engaged, lively, industry-leading team! We are united in our mission to make Madison Avenue-level digital advertising solutions available to Main Street marketers, and you'll find our main Pillars woven throughout everything we do.
AdCellerant's Pillars:

• Driving results for partners & local businesses
• Technology innovations to stay ahead of the curve
• Our team members' success & well being
• Exceptional customer service for every single partner
• Conducting our business in an ethical & sustainable way
• Making our local community a better place

Other Requirements
Currently legally authorized to work in the United States on a full-time basis.
Equal Opportunity
AdCellerant is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.
Important: Security Notice
We're excited that you're interested in exploring job opportunities with AdCellerant! However, we also want to remind you to be cautious and wary of recruitment scams that have become increasingly common across all industries.
Fraudsters may pose as a representative of a company, and unsuspecting applicants may be invited to participate in fake interviews, asked to fill out fabricated employment applications, or even issued fake offer letters. This is all in an attempt to entice victims to pay money or divulge sensitive personal information.
We take your safety and privacy seriously, and want to assure you that we will never ask for your financial information during any part of the interview process.
Our communication will always come from an @careers.adcellerant.com or @adcellerant.com domain.
If you receive any suspicious activity, please stop communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you're unsure about the legitimacy of an email you received from our recruiting team, please forward it to us at [email protected]
*** Please do not send resumes via email ***
Additional Notices
E-Verify Statement
AdCellerant participates in the E-Verify program for all new hires. We comply with all applicable federal, state, and local laws regarding employment eligibility verification and do not use E-Verify to pre-screen applicants.
Colorado Job Application Fairness Act
Colorado Residents: In any materials you submit in connection with your job application, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation. You will not be penalized for redacting or removing this information.
Application Deadline
Tuesday, February 18 or until the role is filled