Client Insights Analyst

Manager, Client Sales & Insights / (Level 14)

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

Our team is made up of media and analytics professionals dedicated to delivering exceptional service to our clients. We seek motivated, innovative, and collaborative talent and foster an environment where those qualities can thrive. Success on this team comes from leveraging strong analytical problem-solving abilities, clear communication, and relationship‑building skills to deliver high‑quality, impactful work.

We are seeking an Account Manager to support client relationships for our platform clients within the CPG and OTC industries. In this role, you will work directly with household brand names, partnering with clients to develop and deliver actionable media execution recommendations aligned with strategic and research objectives. Beyond working on complex and rewarding projects within a collaborative team, the Account Manager organization serves as the voice of the client within Circana—helping to drive product quality, innovation, and continuous improvement in a fast‑paced industry.

Job Responsibilities

• Build and maintain relationships with junior‑ to mid‑level advertising agency and media publisher partners across engagements within Circana’s solution suite
• Execute analyses and perform comprehensive quality assurance checks on Circana data to generate insights and recommendations for clients
• Independently manage and execute workflows across targeting, optimization, measurement, and clean room processes, coordinating with internal and external stakeholders to ensure timely and accurate delivery
• Support client needs with responsiveness and efficiency, demonstrating strong critical‑thinking and problem‑solving skills, as well as a commitment to quality and exceptional client service
• Collaborate cross‑functionally with internal Circana teams to deliver client solutions and proactively identify and resolve client issues

Requirements

• Bachelor’s degree required in Business, Marketing, Economics, Statistics, or a related quantitative or marketing discipline
• Strong attention to detail, with highly organized and proactive task‑management skills
• Excellent written and verbal communication skills, with the ability to tailor messages to a wide range of internal and external stakeholders
• Ability to thrive in a dynamic, fast‑paced, and evolving environment
• Intermediate proficiency in Microsoft Excel and/or Google Sheets, as well as Microsoft PowerPoint and/or Google Slides
• Proven ability to manage multiple workstreams across diverse stakeholders, prioritize effectively, and deliver complex, high‑quality projects on time
• Preferred 1–2 years of experience in an insights and analytics or account management role
• Preferred 1–2 years of experience within the media and advertising ecosystem

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote (U.S.); New York City area preferred

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $70K to $77K.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

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